Babylon Health FAQ

All answers shown come directly from Babylon Health Reviews and are not edited or altered.

28 English questions out of 28

28 August 2019

What is health insurance like at Babylon Health?

Pros

Great place to learn and add new skills. Working with lots of smart and friendly people. Working at an innovative and visionary company that publishes articles and does research on AI & Machine Learning. Full package of health insurance, life insurance, share options. Yoga, breakfast, trainings.

Cons

It takes time to learn who is responsible from what.

Full package of health insurance, life insurance, share options.

28 August 2019

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27 April 2020

Does Babylon Health pay for a gym membership?

Pros

1) Free breakfast (very limited options) 2) Cycle to work scheme, 3) Towels for showering after gym (if still there, not sure) 4) Pension scheme 5% topped up by employer 5) 1 day per week working from home (prior Covid-19) 6) Free friday drinks (very limited in quantity and variety). Used to have Babylon bar monthly, but that's gone now. 7) Great mission, great social impact. 8) Free yoga sessions 9) Free psychological, GP services for employees via Babylon app 10) Great office staff and smart, friendly peers I worked with. 11) Babylon was announced as 19th best paying company. 12) Interesting challenging projects to work on if you are lucky to work on greenfield projects.

Cons

1) My experience was that work hours were much longer than official 40 hours a week. Due to very limited resources had to work extra time and often weekends ot be able to deliver on time. However, no overtime is paid since it is stated in the contract. In the end, after investing all my free time for company to succeed over the years, now I know it is just a work, not a family as they say. 2) I felt like company didn't invest into my learning or professional gorwth. Either no budget, or too small to book a conference (some teams get higher budgets than others) or no time to attend due to tight deadlines 3) The office chairs are terrible, causing back pain and qiote crowded desk space. I was experiencing allergies from dusty fake plants. People used to work on tennis tables at some point due to lack of office space. 4) No career ladder. It still doesn't exist. 5) I felt a lot of politics on daily basis, changing requirements and prioritites going around in circles to the level that it was driving me mad. I felt that my opinnion and technical expertise wasn't valued at all. 6) Not many benefits, no shop/restaurant discounts. No extra holidays after years of service. 7) Performance review process is very broken. People can get away with doing bad job or pretending of delivering something and even get promotions. I was never able to review people that I worked with and wanted to review (so that my reviews doesn't show that these people are not performing), instead it was chosen whom I can review. 8) Furlough of 5% as reported in news with potential of redundancies. 9) A lot of staff including high position senior staff just disapears without a sign. 10) The gym in the office is a joke. It is really tiny and people have meetings in there instead due to the lack of meeting space. No gym membership compensations. 11) A lot of recent "bad" hires in management makes the environment toxic. I felt like have no say in decision making. 12) Social media and slack are cesnored. The admins will delete your comment on slack or you will be asked to delete it, if it sparks too much discussions and attracts attention. 13) Working remotely is not very acceptable in the company (only once a week). Finally during covid-19 outbreak everyone was forced to work remotely, but it took some time to get there.

Advice to Management

Listen to your staff and make sure all communications are transparent. Value your staff as human beings, not only as workers, so they can enjoy their personal life, so they can be the best at what they are doing at work. For company to succeed there should be conversations between product, engineering and senior management, not unilateral decisions from above.

No gym membership compensations.

27 April 2020

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27 April 2020

Does Babylon Health have a pension plan?

Pros

1) Free breakfast (very limited options) 2) Cycle to work scheme, 3) Towels for showering after gym (if still there, not sure) 4) Pension scheme 5% topped up by employer 5) 1 day per week working from home (prior Covid-19) 6) Free friday drinks (very limited in quantity and variety). Used to have Babylon bar monthly, but that's gone now. 7) Great mission, great social impact. 8) Free yoga sessions 9) Free psychological, GP services for employees via Babylon app 10) Great office staff and smart, friendly peers I worked with. 11) Babylon was announced as 19th best paying company. 12) Interesting challenging projects to work on if you are lucky to work on greenfield projects.

Cons

1) My experience was that work hours were much longer than official 40 hours a week. Due to very limited resources had to work extra time and often weekends ot be able to deliver on time. However, no overtime is paid since it is stated in the contract. In the end, after investing all my free time for company to succeed over the years, now I know it is just a work, not a family as they say. 2) I felt like company didn't invest into my learning or professional gorwth. Either no budget, or too small to book a conference (some teams get higher budgets than others) or no time to attend due to tight deadlines 3) The office chairs are terrible, causing back pain and qiote crowded desk space. I was experiencing allergies from dusty fake plants. People used to work on tennis tables at some point due to lack of office space. 4) No career ladder. It still doesn't exist. 5) I felt a lot of politics on daily basis, changing requirements and prioritites going around in circles to the level that it was driving me mad. I felt that my opinnion and technical expertise wasn't valued at all. 6) Not many benefits, no shop/restaurant discounts. No extra holidays after years of service. 7) Performance review process is very broken. People can get away with doing bad job or pretending of delivering something and even get promotions. I was never able to review people that I worked with and wanted to review (so that my reviews doesn't show that these people are not performing), instead it was chosen whom I can review. 8) Furlough of 5% as reported in news with potential of redundancies. 9) A lot of staff including high position senior staff just disapears without a sign. 10) The gym in the office is a joke. It is really tiny and people have meetings in there instead due to the lack of meeting space. No gym membership compensations. 11) A lot of recent "bad" hires in management makes the environment toxic. I felt like have no say in decision making. 12) Social media and slack are cesnored. The admins will delete your comment on slack or you will be asked to delete it, if it sparks too much discussions and attracts attention. 13) Working remotely is not very acceptable in the company (only once a week). Finally during covid-19 outbreak everyone was forced to work remotely, but it took some time to get there.

Advice to Management

Listen to your staff and make sure all communications are transparent. Value your staff as human beings, not only as workers, so they can enjoy their personal life, so they can be the best at what they are doing at work. For company to succeed there should be conversations between product, engineering and senior management, not unilateral decisions from above.

4) Pension scheme 5% topped up by employer

27 April 2020

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5 August 2020

How are senior leaders perceived at Babylon Health?

Pros

Mission driven, some teams are collaborative

Cons

Some leadership is arrogant and aggressive, lack of structure and hard to get things done.

Some leadership is arrogant and aggressive, lack of structure and hard to get things done.

5 August 2020

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27 April 2020

What are some insights into the strategy or vision at Babylon Health?

Pros

• There are some lovely people working hard at Babylon to make the best of the chaos! • People at Babylon genuinely want to make a difference to the world • It's possible to have a good work life balance

Cons

• There's no clear career progression within Babylon, particularly within design • No transparency on salary or pay scales • Designers have almost no voice within the organisation, particularly when it comes to strategy. Design briefs often focus on small issues, not a bigger picture. As a result there's little opportunity to really shape the product or the brand • Key stake holders barely engage with design process and will often ask for a "quick and dirty" solution • Projects are often set up in a way that makes it almost impossible to do your best work. It's common for there to be no clear brief, no clear timelines and no clear feedback • As a result the product is confusing, even to those who work to design and market it • The opportunity presented to you in interview may be quite different from the reality of the job you will actually get to do

Advice to Management

Design is a profession, not a resource. Give designers more of a voice within the organisations, and you will have a better product, and a stronger brand as a result

It's common for there to be no clear brief, no clear timelines and no clear feedback

27 April 2020

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28 English questions out of 28