Barchester Healthcare Culture FAQ

Read what Barchester Healthcare employees think about their company culture and make sure it is the right fit for you.

Barchester Healthcare has a culture and values rating of 3.4.

All answers shown come directly from Barchester Healthcare Reviews and are not edited or altered.

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3 English questions out of 3

29 July 2021

What is the company culture like at Barchester Healthcare?

Pros

It's a challenging place to work in the sense that no two days are the same, but I like that. My work is very interesting and I feel that I can add value to my peers and our customers alike. We actively seek feedback from our customers and we act on it - this is not a soundbyte. The company itself is not overburdened by layers of senior management. Directors and senior managers are present, visible and they communicate with you. Opinions are welcomed and the culture is open, you feel like you can contribute to the wider goals of the company whilst never losing sight of the trust and expectations that our residents families place in us, and have respectively.

Cons

None to speak of in respect of my role, and that is not something I have said very often

Advice to Management

Carry on communicating and explore growth opportunities throughout the UK

Opinions are welcomed and the culture is open, you feel like you can contribute to the wider goals of the company whilst never losing sight of the trust and expectations that our residents families place in us, and have respectively.

29 July 2021

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12 January 2020

How was the interview at Barchester Healthcare?

Pros

Home has a modern and welcoming reception area.

Cons

Went to enquire about an advertised post and manager discussed my personal information in the reception area. Admonishing cleaning staff in front of me whilst walking round reception checking for dust. Informed me that doesn't care what people think, it's her way or the highway!!!!!! Have worked for Barchester before and carried out a whistleblowing due to significant safeguarding concerns but would not want to return under this management. Refused an interview due to being a previous employee ???

Advice to Management

Treat prospective employees with more respect so that recruitment and retention increases. Cornwall is a small county and reputations spread quickly.

Refused an interview due to being a previous employee ???

12 January 2020

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21 May 2021

What is the hiring process like at Barchester Healthcare?

Pros

they will always pay you.

Cons

They care very little about the residents, focusing more on meeting quotas than treating them like humans despite charging them an arm and a leg to stay there. This doesn't apply quite so much to the nurses as it does the care staff and management. The management sets unrealistic deadlines for things that aren't always within the carers control and makes very little effort to provide anything more than the bare minimum of staff needed to provide a somewhat humane level of care. The care staff routinely perform illegal moves but at least they take the time to do things properly when they've been warned that they're going to be observed. In my experience the senior care staff were incredibly condescending and rude to new carers and care assistants, which is a sentiment shared by every new hire I worked with. I was also paid less than other new hires with the same level of experience with no explanation as to why this was the case.

Advice to Management

Keep a closer eye on what your staff are doing. Maybe don't warn them that they're going to be observed so you can actually learn when someone is endangering your residents.

In my experience the senior care staff were incredibly condescending and rude to new carers and care assistants, which is a sentiment shared by every new hire I worked with.

21 May 2021

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3 English questions out of 3

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