BrewDog FAQ

All answers shown come directly from BrewDog Reviews and are not edited or altered.

19 English questions out of 19

10 January 2019

What is health insurance like at BrewDog?

Pros

Business is full of fantastic like minded people, everyone is engaged, committed, positive... great culture with no barriers/hierarchy giving the place an awesome atmosphere Creative freedom, Growth company, great progression opportunities and work is fast paced Cicerone training-actively encouraged to study and learn about beer, rewarded financially when passing each level Great package, healthcare, beer allowance, group discounts, beer/merch discounts, profit share,

Cons

Astronomical growth doesn't come without its problems but the team are the best in the UK and deal with anything and everything that comes up

Great package, healthcare, beer allowance, group discounts, beer/merch discounts, profit share,

10 January 2019

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27 February 2019

Does BrewDog offer life insurance?

Pros

Really good benefits like life insurance, bike schemes, health insurance etc Brilliant beer training and Cicerone funding Great people on the bottom levels, and some at the upper Genuinely do think they're trying to do a good job and just inexperienced, so hopefully it'll improve. Just not fast enough for me Profit share

Cons

Exhausting 'always working' culture. Expected to constantly be contactable outside of working hours. Personality cult style culture; if you want to progress you have to 'Be BrewDog' 24/7. Promotions seem to happen as a personality contest as opposed to based on competency. Stupid marketing decisions cause backlash for the lowest paid members of the team, having to say the script. Lots of the bars are in total state of disrepair; leaking toilets, broken equipment, etc. Refuse to change their security provider despite multiple complaints of sexual assault from staff and cases of customers being assaulted, endangering staff Fear culture; people constantly 'disappearing' after silly mistakes, preventing lower management from asking for support. Hire and fire culture; I've seen new staff get fired before because the CEO didn't like them Training is enforced almost too strong; kitchen staff being made to take an beer exam and their managers getting pressured if they fail (even if English is their second language) Profit share is good but in practise only works out based on the lottery destination of your bar. If it's a quieter bar, you don't get it.

Advice to Management

Listen to your staff! The culture stuff you put in place is totally negated when day to day concerns from them are ignored. Split Unicorn Fund by team (Bar, Production, Sales etc) so that people feel like they're working together.

Really good benefits like life insurance, bike schemes, health insurance etc

27 February 2019

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20 November 2019

How are senior leaders perceived at BrewDog?

Pros

All staff members / company passioniate about Brewdog produced craft beer/spirits. Chance to learn and work with some experienced professionals. Free beer allowance. Exposure to working with multiple business departments internal/external. Personal development as exposure to multiple projects in differing job aspects.

Cons

Lack of business investment in systems or It support in critical business area's. Excel is overused and making your day to day tasks more difficult. No structure or process for career development which links to pay rises. Brewdog burns vast amounts on large marketing or international expansion projects, but do not provide staff with pay rises. You can receive pay rises but depends on if your face fits. No annual pay rises to match inflation. In some cases job descriptions are not followed, they can be changed without being documented. If this happens there is no link to pay progression or career development. Longer serving staff members are treated different to shorter staff members. Meaning you can be treated unfairly based on time served. High expectations on improvements, projects and solutions, however workload not taken into consideration or additional resource acquired to achieve this. Reactive last minute scrappy mentality approach to projects/process which link to your individual tasks is company culture. Meaning there is no or lack of basic process, this makes managing your workload difficult and more stressful. High level projects or actions come from the top & are spread by weak management who entertain the owners requests and spread the grey actions throughout the business. Company does not work to IS9001 throughout the business meaning there is no strong QMS which encompasses and drives process and continual improvement in all business areas. Long working hours with no overtime. You can end up with a large workload which can't be completed in your standard working hours, meaning you have to stay late. You will not be payed overtime for your hard work which for office staff is written in your contact. If your concerns are escalated to management you may be ignored. Poor leadership and high turnover of staff in senior management positions. This is also for staff in lower level positions. Whenever this happens senior management/management say 'They wasn't the right fit for Brewdog'. This is a ridiculous statement everyone can be wrong. It would make it a better company to address the issues rather than use this excuse. If someone leaves in most cases the jobs are not back filled, the extra workload is pushed on to other members of staff. This has a knock on effect, will make you want to look for a new job. The way the business operates may not get the best out of your experience. It can also hinder your development due to the poor working environment. Unfair pay between different departments. HR non-existent they only appear at the end for your exit interview, I didn't find them approachable. They will look external for staff rather than develop and promote from within.

Advice to Management

Listen to staff and address the problems. Treat people fairly. Put in place a business ethics policy. Put in a full QMS which looks at the business in a holistic view. Don't entertainment the owners grey requests just to keep your jobs. HR need to be more involved in addressing some of the problems.

Poor leadership and high turnover of staff in senior management positions.

20 November 2019

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10 March 2020

How are the career development opportunities at BrewDog?

Pros

Free beer Chance to work on some diverse projects which looks good on the CV There are a few decent colleagues who are knowledgeable

Cons

Extremely poor senior leadership. Insistence on wasting a lot of time and money on bizarre publicity stunts. We never hear about how well they do weirdly enough (no guys, retweets don't count). Updates from senior leadership are awful. The internal marketing is somehow more embarrassing than the external marketing. Sometimes I wonder if they think David Brent is a role model. The internal updates and all hands are shocking. Bullying and blame culture throughout business. It's not uncommon for people to be here one day and gone the next. We don't get updated about changes either. Teammates are then expected to pick up the workload, with no recompense, training etc. No structure to anything. Everyone runs around not knowing what's going on most of the time and doing everything last minute. No career development, training or progression. If you're a yes man, if your face fits, that's where you'll get ahead. Doesn't matter that you're not actually any good at your job. Good luck if you've got a complaint for HR - they're not interested. Unicorn fund and general compensation is so far below average and what other companies offer - you should 'feel privileged' to work at BrewDog. Quality of beer steadily declining over the years Culture hasn't progressed beyond a punchy startup, despite boasting of success and improvements. Lots of cutting corners and last minute projects and major changes. All of the problems arise from one person and one person only. An absolutely toxic leader who lacks business insight, but for some reason micro manages every aspect of the company. Trusted senior leadership are those that have been around a while, and don't know any better to push back (and lacking in basic business knowledge as well, so they always just say yes). All the new senior hires that we brag about stealing from other big companies go within a few months anyway because their face doesn't fit. There's a proper old guard here resting on their laurels. If EFPs (or TSG for that matter) saw the numbers behind some of the stuff that went on, they'd probably reconsider their investment. This business is so weirdly inefficient but nobody admits it. Good exposure from the PR though.

Advice to Management

No point giving management advice, they wouldn't take it. All of the above criticisms would be taken as badges of honour because it shows how 'punk' BrewDog really is. Truth is, the 'punk' attitude is just an excuse for sloppy business practice and people not really understanding what they're meant to be doing (beyond listening to and fulfilling a certain person's harebrained schemes).

No career development, training or progression.

10 March 2020

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26 February 2019

What kind of career opportunities exist at BrewDog?

Pros

You get to work with awesome like minded people. Always a challenge but worth every minute. Fast paced, so keeps us all engaged. Great perks. Opportunity to grow professionally and personally. Every day is varied and you are learning all the time.

Cons

Because the company is so fast paced this can bring it own issues, its not a con but its also not for everyone!

Opportunity to grow professionally and personally.

26 February 2019

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19 English questions out of 19