British Airways Culture FAQ

Read what British Airways employees think about their company culture and make sure it is the right fit for you.

British Airways has a culture and values rating of 3.

All answers shown come directly from British Airways Reviews and are not edited or altered.

See questions about:

(select only 1)
Benefits
Career Development
Compensation
Coworkers
Culture
Diversity And Inclusion
Management
Senior Leadership
Work Life Balance
Workplace

5 English questions out of 5

21 August 2020

What are some insights into the application process at British Airways?

Pros

Good pension Good annual leave

Cons

Long application process You are a number

Advice to Management

Treat staff better

Long application process

21 August 2020

See answer

8 December 2020

What is the company culture like at British Airways?

Pros

Good in culture and management.

Cons

Not good for career development

Good in culture and management.

8 December 2020

See 178 more answers

11 October 2019

How was the interview at British Airways?

Pros

I applied for a role in the comapny in 2015. The interview was scheduled within few weeks and the recruitment team was in contact to update me throughout the stages of the interview. Recruitment process was extremely professional as the role required a role play and oral interviews. Got the job eventually and was also given time to notify my previous employer prior to joining the organisation. Upon joining, i was put through thorough training to best prepare me for the role. I can go on and on. The staff members were extremely friendly and training was a continual thing.

Cons

There should be more flexibility in the shifts arrangement to better support parents with kids

Advice to Management

The salary for the customer service roles should be reviewed upward to better compete with other businesses with similar roles.

Recruitment process was extremely professional as the role required a role play and oral interviews.

11 October 2019

See 2 more answers

11 October 2019

What is the hiring process like at British Airways?

Pros

I applied for a role in the comapny in 2015. The interview was scheduled within few weeks and the recruitment team was in contact to update me throughout the stages of the interview. Recruitment process was extremely professional as the role required a role play and oral interviews. Got the job eventually and was also given time to notify my previous employer prior to joining the organisation. Upon joining, i was put through thorough training to best prepare me for the role. I can go on and on. The staff members were extremely friendly and training was a continual thing.

Cons

There should be more flexibility in the shifts arrangement to better support parents with kids

Advice to Management

The salary for the customer service roles should be reviewed upward to better compete with other businesses with similar roles.

Recruitment process was extremely professional as the role required a role play and oral interviews.

11 October 2019

See answer

14 March 2019

How do employees feel about the requirements to work at British Airways?

Pros

Got to see some of the world and its really nice to fly with different crew each time. It has given me a lot of life experience and customer service experience.

Cons

They are a corporate company and do not care about you, you are merely a number to them. The pay as Cabin Crew is abysmal, with strikes on the horizon at Gatwick. They don't cater for any dietary requirements onboard for Cabin Crew, only Flight Crew. I am Coeliac (allergic to wheat) so had to bring all my own food. I didn't find the management team supportive in terms of your health and wellbeing and the company makes you feel guilty for calling up sick - which you have to do even for a cold as there's a danger of perforating your eardrum. When you are on long haul, you are forced to take your rest (and sleep) on your jumpiest by a freezing cold door. You do short trips including recently a 3 day Vegas trip (a 12 hour flight with an 8 hour time difference) which leaves you drained of all energy, again strikes on the horizon in regards to this. The company does not seem to be very stable, and Im not surprised by the high turnover rate.

They don't cater for any dietary requirements onboard for Cabin Crew, only Flight Crew.

14 March 2019

See answer

5 English questions out of 5