The most popular benefits at British Airways include Sick Pay, Employee Discount and Annual Leave.If you want to see a full list of benefits and perks at British Airways listed by categories, head to their Benefits page. From insurance, health and wellness to vacation and more, find out what you could benefit from when working at British Airways.
Discounted Staff Travel. Global customer base. Pretty interesting issues to resolve at time . Most customers a delight to talk too.
Middle management and Call Centre lead. Some who have been there for years are pretty dumb with zero global awareness. No professional standards. Toxic environment big style that encourages small minds to thrive . Too much time on gossip and not enough time working . Way to much prescriptive scripts now that are actually counter productive to good efficient customer service. Occupational health is not taking seriously and is a shambles. Will be a much better place when the younger educated graduates on the phone take on overall management.
Advice to Management
Get rid of the managers who have no global awareness , cannot keep up with IT development and spend a whole load of time not actually working but having senseless meetings about meeting and then another meeting . Give the younger members of staff a chance to develop and thrive .
Occupational health is not taking seriously and is a shambles.