British Heart Foundation FAQ

Have questions about working at British Heart Foundation? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at British Heart Foundation.

All answers shown come directly from British Heart Foundation Reviews and are not edited or altered.

38 English questions out of 38

11 July 2021

Does British Heart Foundation offer relocation assistance?

Pros

Collegaues and immediate line managers were among the best people I've ever met and were pleasure to work with. Company offers coniderable benefits package - 30 days holiday, gym subsidy, dental insurace and the like.

Cons

Before anything else is said I would like to mention to whoever might be reading this that this review portrays the situation specificly at Ebay department in Leeds, please consider this while reading the overall reviews for BHF which are mostly made for jobs at local stores and by volounteers which might not neccesarily be indicative of what awaits you at Ebay position. Over my nearly five years working at BHF I've been witness to the slow, gradual decline of the company from the best place I've ever worked at to a very unique blend of a ruthless corporation and charity organization which somehow manages to offer the very worst of both worlds without the benefits of either. Upper management seems obssesed with targets and will push hard for high performance completely disregarding the reality of the situation on the ground, stock levels are often times simply too low or of too low quality to consistently achieve demanded targets and while on the surface level management will acknowledge that there is a problem they will still require you to meet the demands all the same - whether by rushing at exausting pace or worse by processing stock that has no chance of getting actually sold just so that the numbers on the end of week report excell sheet look good. There isn't much to be said about career progression or development because those simply do not exist, everything ends on dangling empty promises of promotions and useless in-house courses that never end with anything substanial. Current staff is most of the times overlooked or completely ignored when better vacancies open. I wouldn't have to use fingers on both of my hands to count the number of people that got advanced to a higher a role during my time at BHF. Especially in recent years the company has been increasingly having this sweatshop feel with the ever higher employee turnover, disregard for long standing loyal employees that still choose to remain and difficult work enviroment with poor equipment - all this while offering salary that is below market average. When asking about pay, equipment or suggesting changes to the way stock and work in general are being handled the suggestions and ideas are quickly dismissed under the argument of BHF being a charity and being unable to afford any investment into the staff all the while openly boasting about record high sales week after week in the company communcations - however when talking to you about targets and performance BHF undergoes momentary transformation into "we are business and we need to make money" resulting in nothing ever changing aside from staff morale consistently sinking. While my time at BHF has been an overall good memory, mostly because of the early years and friends I've made at it's current state I would say it's probably decent enough as a part-time job for a student or someone looking for something quickly while in-between jobs but I could not in good faith recommend this company for anyone looking to start a meaningful career.

Advice to Management

Take better care of the employees while there are still good people left, be kinder more considerate and attentive but most of all provide a genuine oportunity to grow.

Company offers coniderable benefits package

11 July 2021

See 2 more answers

16 June 2021

Does British Heart Foundation offer dental insurance?

Pros

- Flexible working hours - Free health insurance & dental insurance - Great management, they really do care about their people - Lots of learning & training opportunities - Good work/life balance

Cons

Strange HR policies regarding pay increases negatively affect staff retention.

Advice to Management

Don't let HR get away with not rewarding people fairly for their job progression/promotion.

Free health insurance & dental insurance

16 June 2021

See answer

15 January 2020

Does British Heart Foundation offer parental leave?

Pros

A great cause, friendly people, good benefits (eg 30 days' annual leave, in-house exercise classes),

Cons

Work life balance often good but could be improved

A great cause, friendly people, good benefits (eg 30 days' annual leave, in

15 January 2020

See answer

11 July 2021

Does British Heart Foundation assist with or provide work transportation?

Pros

Collegaues and immediate line managers were among the best people I've ever met and were pleasure to work with. Company offers coniderable benefits package - 30 days holiday, gym subsidy, dental insurace and the like.

Cons

Before anything else is said I would like to mention to whoever might be reading this that this review portrays the situation specificly at Ebay department in Leeds, please consider this while reading the overall reviews for BHF which are mostly made for jobs at local stores and by volounteers which might not neccesarily be indicative of what awaits you at Ebay position. Over my nearly five years working at BHF I've been witness to the slow, gradual decline of the company from the best place I've ever worked at to a very unique blend of a ruthless corporation and charity organization which somehow manages to offer the very worst of both worlds without the benefits of either. Upper management seems obssesed with targets and will push hard for high performance completely disregarding the reality of the situation on the ground, stock levels are often times simply too low or of too low quality to consistently achieve demanded targets and while on the surface level management will acknowledge that there is a problem they will still require you to meet the demands all the same - whether by rushing at exausting pace or worse by processing stock that has no chance of getting actually sold just so that the numbers on the end of week report excell sheet look good. There isn't much to be said about career progression or development because those simply do not exist, everything ends on dangling empty promises of promotions and useless in-house courses that never end with anything substanial. Current staff is most of the times overlooked or completely ignored when better vacancies open. I wouldn't have to use fingers on both of my hands to count the number of people that got advanced to a higher a role during my time at BHF. Especially in recent years the company has been increasingly having this sweatshop feel with the ever higher employee turnover, disregard for long standing loyal employees that still choose to remain and difficult work enviroment with poor equipment - all this while offering salary that is below market average. When asking about pay, equipment or suggesting changes to the way stock and work in general are being handled the suggestions and ideas are quickly dismissed under the argument of BHF being a charity and being unable to afford any investment into the staff all the while openly boasting about record high sales week after week in the company communcations - however when talking to you about targets and performance BHF undergoes momentary transformation into "we are business and we need to make money" resulting in nothing ever changing aside from staff morale consistently sinking. While my time at BHF has been an overall good memory, mostly because of the early years and friends I've made at it's current state I would say it's probably decent enough as a part-time job for a student or someone looking for something quickly while in-between jobs but I could not in good faith recommend this company for anyone looking to start a meaningful career.

Advice to Management

Take better care of the employees while there are still good people left, be kinder more considerate and attentive but most of all provide a genuine oportunity to grow.

Company offers coniderable benefits package

11 July 2021

See answer

16 June 2020

Does British Heart Foundation offer life insurance?

Pros

People life style balance benefits excelkent

Cons

Benefits salary staffing personal Technology research recruitment

People life style balance benefits excelkent

16 June 2020

See answer
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38 English questions out of 38

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