CNWL NHS FAQ

Nice place to work at

Not much room for career progression

Good opportunity to learn about Mental Health from a Medical Perspective. Good opportunity to form relationships with medical staff and learn about their approaches. Good opportunity for cross-disciplinary learning.

- no travel pass and expenses system difficult to manage - significant amounts of bullying occuring in service. Associated with services shortages and increasing demands across service - limited opportunities for training and development as a social worker. Training opens once a year, so if you start just after this is offered you can wait up to a year or slight more before you can participate in course. - some teams are unable to provide proper social work supervision. - some teams have limited numbers of social workers so can feel like you are operating very autonomously with a negative impact on learning and professional growth -Caseloads up to 40 individuals with expectations that you participate in daily team meetings (at least one hour) and you can be expected to manage duty one day a week too.

Make sure you ask the right questions at interview. If possible request to speak to someone already on the team to tease out strenghts and weaknesses of the team.

Some departments are probably fine to work in.

Rogue managers are not dealt with even when there is obvious discontent in the team and senior managers are aware.

Robust systems are needed for dealing with bad managers and bullying. It's not good enough to offer to move the employee who is affected.

Some great people and some great managers. Varied work. Clinical excellent

No development for non clinical staff. Operationally terrible - senior operation management have no clue and make no attempt to learn from people on the ground- instead report in board minutes how great things are going and make decisions that make no sense to those below. A lot of playing leader and very little actual leadership. I've lost count in how many issues I've escalated to have no response or change. Not sure why operations director does not come from business background. I'm all for clinical led healthcare, but expertise is needed in the correct areas otherwise you just have terrible strategic development

Change operational leadership. Dont lose sight of the fact that healthcare requires strong non clinical leadership and personal. Sort out the absolutely abysmal IT/HR situation - those teams are so chronically understaffed in the right areas. About a trillions it escalation managers and about 5 people to actually help the 7k plus employees on a day to day basis - I know who needs the be earning more and who needs to be told there useless. Particularly hilarious when i spend a lot of my time doing IT work thays jot my job role. Listen , actualy listen, management are there to harness the ability of everyone there, not dictate by there ideas (often stupid) on what should be done. Could go on for ever. I would recommend all would be non clinical joiners to consider moorfields as frankly they are an example of exceptional nhs healthcare in both clinical and non clinical areas.

Good management and quality of improvement

There are no specific cons working in this organisation