Capita FAQ

Have questions about working at Capita? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Capita.

All answers shown come directly from Capita Reviews and are not edited or altered.

63 English questions out of 63

5 August 2020

Does Capita offer massages?

Pros

Fair wage, lots of doss days, management dont mind you spending the whole day watching Netflix or playing online games in browser, most days will start with as much free coffee as you can drink and reading the news for an hour, whilst you wait for a call. But beware of Census day, unless you like answering as many calls as possible (which I did). I enjoyed my time there and brought a few friends along too, which at the time got you a nice bonus.

Cons

Due to the company being so corporate they are totally set in their ways. To progress you need to BLAG the interviews. You may be the best in your team but they wont take this into consideration. Study and show your working, take some examples of why you will be the best fit. Honestly make some screenshots and show how you would fix a couple of problems. I learnt this during my 4 years employed by Capita SIMS. Capita is collapsing!

Advice to Management

Work with other managers, hold 2nd line interview prep days. Keep up with the free treats, and bacon sandwiches on census days, maybe a halal/ vegan option.

Fair wage, lots of doss days, management dont mind you spending the whole day watching Netflix or playing online games in browser, most days will start with as much free coffee as you can drink and reading the news for an hour, whilst you wait for a call.

5 August 2020

See 14 more answers

11 October 2021

Does Capita offer relocation assistance?

Pros

Large organisation Good benefits package Remote working

Cons

Large organisation and you can find yourself just being a number

Good benefits package

11 October 2021

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15 September 2021

Does Capita offer dental insurance?

Pros

good to learning a new job

Cons

no career progression obsolete system no benefits such health insurance.

no benefits such health insurance.

15 September 2021

See 1 more answer

7 April 2021

Does Capita have a pension plan?

Pros

working hours, diverse workforce, regular business updates

Cons

pay inconsistent across levels, benefits lacking, pension poor, lack of security or opportunities.

Advice to Management

be fair with pay, constant changes in business approach is making talented staff look elsewhere for job security. improve pension & terms to all staff as retention is going to be an issue.

pay inconsistent across levels, benefits lacking, pension poor, lack of security or opportunities.

7 April 2021

See 22 more answers

16 August 2021

Does Capita offer parental leave?

Pros

Good perks and maternity leave/pay is better than most

Cons

Very poor management and I think this goes up to board level.

Good perks and maternity leave/pay is better than most

16 August 2021

See 9 more answers
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63 English questions out of 63

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