I can't stress enough how much emphasis is placed on deliverables over "number of hours worked" in a given week. Managers and the CEO work extremely hard with individual contributors to agree on realistic projects, deadlines, deliverables and to empower employees to go out and do what they're hired to do. There's very little oversight from managers on a daily basis, as they fully trust people to go out and execute on the tasks that are mutually agreed upon. Another major plus has been how few meetings the company has in general.. it varies a bit based on team/role, but there's never a useless meeting to talk just for the sake of "talking" about a project, campaign or goal. We have great weekly team meetings over Zoom and then split off into groups of 3 for more personal, fun conversations with each other, and then it's off to the races. The twice yearly, week-long team retreats are also some of the most fun I've ever had with a company work trip.
Right now I'm six months into my role full-time after being a contractor for the previous year, and there have been pretty much zero cons. Everyone (and everything) has been exactly as represented during the interview process and whenever there's a little thing I'm frustrated about or want to change in my workflow, the minute I express that to my manager, we have a very open dialogue about how to solve it and get to a place where everyone's happy and the ship keeps moving in the right direction.
Advice to Management
Can I give 6 stars for work-life balance? You've completely destroyed my ability to go back to a non-remote job ever again.
Managers and the CEO work extremely hard with individual contributors to agree on realistic projects, deadlines, deliverables and to empower employees to go out and do what they're hired to do.
Close.io is an amazing place to work. While there are tons of things I could mention, the biggest two reasons I love working for Close.io are the people I work with, and the fact that my opinion matters.
The people I work with push me to better myself on a daily basis, and I couldn't ask for anything more. In addition, it's refreshing to be in a position where my opinions are taking seriously, and actually drive product development.
The main downside I see is that, when dealing with remote life, it can be difficult to not fall into bad habits. It's important to make sure you get outside and remain active.
Advice to Management
Continue to be transparent, and hear the voices of your employees no matter how far we grow :). It's what sets us apart.