Consumer Intelligence FAQ

All answers shown come directly from Consumer Intelligence Reviews and are not edited or altered.

9 English questions out of 9

19 November 2019

Does Consumer Intelligence have a pension plan?

Pros

Flexible/remote working allows me to balance being a mother and working full-time. Opportunities to influence the status quo and drive new ideas - unlike anywhere I've worked previously - means that I get to play a real part in the forward direction of the business. Dedicated, passionate, fun and friendly colleagues that make working for the company a pleasure. A decent salary package.

Cons

Some of the employee benefits could be improved, such as the maternity and pension packages, however I appreciate this is a challenge for small businesses.

Advice to Management

As well as focusing on putting client needs at the centre of our business, it's important that management continue on the current path of truly listening to and acting on employee feedback to ensure Consumer Intelligence succeeds on it's ambition to become one of best companies to work for.

Some of the employee benefits could be improved, such as the maternity and pension packages, however I appreciate this is a challenge for small businesses.

19 November 2019

See answer

15 November 2019

How are the career development opportunities at Consumer Intelligence?

Pros

Central office location Free drinks in the office Lots of social events

Cons

Total hard sales culture CEO not on this planet and doesn't see reality CEO reads loads of "management" books and takes what they say as gospel. Perhaps he should pay attention to the employees and understand the place is truly broken. So many people have left recently (about 50% of workforce) and more still leaving yet nobody seems to wonder why. Poor basic pay - constant changing commission schemes Lots of people are able to get away with doing not a lot when the pressure is put on others No career progression No training Very poor employee benefits Too many chiefs on big money If your face fits and you suck up then fine, but if you want to be honest and have an opinion forget it. Flexible working with no enforcement meaning people get away with murder in just having the day off if they fancy it.

Advice to Management

The CEO needs a major reality check. The place is going under fast. Stop spouting stuff from books and look at the reality. The business isn't as big and amazing as you think it is. You could cull a number of "directors" and "contractors" to save money rather than pay their huge salaries. Take notice of your workforce - they're not slaves

No career progression

15 November 2019

See 2 more answers

21 October 2019

How are senior leaders perceived at Consumer Intelligence?

Pros

Some of the remaining people people are pretty cool socially It’s a good location in town with an element of flexibility from where you can work Offer free drinks if you go into the office

Cons

I wish I didn’t have so many... the managers are a very weak team, the best ones have left over the recent years, so no chance of proper performance or progression guidance The CEO sometimes comes across like he thinks the business is something completely different, and can be quite temperamental Zero communication on the things that matter If your ‘in’ then you’ll do fine (lots of family / friends of family get hired), but share an opinion that’s not wanted (even if justified), you will be shot down The spending is unfair, all focused on sales and London, not on the other areas I do not recommend working here

Advice to Management

Decide what you want the company to be, it feels like it’s going backwards very fast. Understand why so many people are leaving. Understand what the people outside your glass offices do. Reward good work for those not in sales Treat people with decency. Stop thinking the ones in the glass offices of London know best- they don’t.

The CEO sometimes comes across like he thinks the business is something completely different, and can be quite temperamental

21 October 2019

See answer

15 November 2019

How is management perceived at Consumer Intelligence?

Pros

Central office location Free drinks in the office Lots of social events

Cons

Total hard sales culture CEO not on this planet and doesn't see reality CEO reads loads of "management" books and takes what they say as gospel. Perhaps he should pay attention to the employees and understand the place is truly broken. So many people have left recently (about 50% of workforce) and more still leaving yet nobody seems to wonder why. Poor basic pay - constant changing commission schemes Lots of people are able to get away with doing not a lot when the pressure is put on others No career progression No training Very poor employee benefits Too many chiefs on big money If your face fits and you suck up then fine, but if you want to be honest and have an opinion forget it. Flexible working with no enforcement meaning people get away with murder in just having the day off if they fancy it.

Advice to Management

The CEO needs a major reality check. The place is going under fast. Stop spouting stuff from books and look at the reality. The business isn't as big and amazing as you think it is. You could cull a number of "directors" and "contractors" to save money rather than pay their huge salaries. Take notice of your workforce - they're not slaves

CEO reads loads of "management" books and takes what they say as gospel.

15 November 2019

See 1 more answer

8 October 2018

Is Consumer Intelligence a good company to work for?

Pros

I can honestly say, when your face, skills, perceived attitude, and generated income meets management expectations, life is amazingly good. Flexible working, outputs only, key results sprints, a reasonable employee package are some of the primary reasons to be with this company. There are also some AMAZING people in this company. The opportunity for growth & development is there for all, within the company structure and if the current management approach permits.

Cons

Appreciation can be limited - some don’t get the time off to complete their studies; are expected to be available during personal time through no fault of their own, with little thanks. When you no longer “fit” or you choose to leave, management attitudes can vary - fanfares, gifts, accolades vs others who have supported the company personally, financially and to their own personal detriment who are treated appallingly.

Advice to Management

Live the values - Reliability; Innovation; Collaboration; Efficient Reliability: Employees should know they can trust management as well as be required to be trustworthy Innovation: Break the cycle: treat others as you’d have them treat you Collaboration: Work with the exiting employee so that it’s a mutually agreeable, amicable and consistent process, and a bad taste is not left for remaining or exiting staff. Efficient: There is a legal process to follow relating to resignations or exits. Don’t waste company or individual time with unnecessary fluff!

There are also some AMAZING people in this company.

8 October 2018

See answer
  • 1
  • 2

9 English questions out of 9