Costa FAQ

All answers shown come directly from Costa Reviews and are not edited or altered.

30 English questions out of 30

12 March 2019

Does Costa have a pension plan?

Pros

Standard Rate of pay is £7.83 Lots of hours available depending on management 2 free drinks on shift IF you hit your OPS target sales Good pension

Cons

How many hours you get depends on how much the manager enjoys your company Hardly any advancement prospects 1 Short unpaid break Constantly on your feet doing hard physical work Hardly any training given If you work a minute over 6 hours you automatically get half an hour pay deducted on the assumption you had a break even if you didn't No work/life balance

Advice to Management

Treat your employees with more respect and don't take them for granted.

Good pension

12 March 2019

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11 April 2019

Does Costa offer employee discounts?

Pros

Quick career progression, good reward and recognition and great barista skills programme where you have the opportunity to learn lots about coffee and challenge yourself eg barista of the year competition. Good discount and employee perks

Cons

A lot of overtime is expected even as a part time employee, pay for franchise stores is minimum wage compared to stores owned by whitbread

Advice to Management

Ensure employees are flexible before hiring to ensure they can work the hours that running the stores demand

Good discount and employee perks

11 April 2019

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18 February 2020

How are the career development opportunities at Costa?

Pros

Good career opportunities, diverse environment

Cons

Salary compared to the working hours

Good career opportunities, diverse environment

18 February 2020

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14 March 2019

What kind of career opportunities exist at Costa?

Pros

Quick traning, getting skills, opportunity for growth, busy environment

Cons

Huge focus on team work, efficiency is measured all the time, in good team it's motivating, bad team can make it very hard.

Advice to Management

Try to het rid of toxic people from team, as it can ruin performance of great team players.

Quick traning, getting skills, opportunity for growth, busy environment

14 March 2019

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15 August 2019

How are promotions handled at Costa?

Pros

promotions seem quick up to management if you are capable

Cons

everything else was pretty bad. Managment wasnt good

promotions seem quick up to management if you are capable

15 August 2019

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30 English questions out of 30