Dollar General Senior Leadership FAQ

Read what Dollar General employees think about senior leadership and the CEO at the company.

Dollar General has a Senior Management rating of 2.5, and Todd Vasos, the CEO of Dollar General, has an approval rating of 44% across the organisation.

All answers shown come directly from Dollar General Reviews and are not edited or altered.

How are senior leaders perceived at Dollar General?

183 English reviews out of 183

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27 November 2020

Pros

Employees are nice and so are most customers. It is a very diverse workplace. Management seems friendly but it's a corporation so their power is very limited. If you like time-consuming busywork it can feel rewarding.

Cons

Poor pay, chronically understaffed, high employee turnover, little communication from upper management, dirty environment, always changing schedules, unnecessarily stressful, heavy bureaucracy, and a culture centered on over-working. They will randomly cut hours to meet unspoken quotas that will leave you in the store by yourself for hours. They will also pull people to help at other, somehow worse-off, stores with little notice. No emergency guidance; if you're on shift when computers go down... Good luck! They have also been slow-to-act or downright negligent about employee safety during this pandemic.

Advice to Management

N/A

Poor pay, chronically understaffed, high employee turnover, little communication from upper management, dirty environment, always changing schedules, unnecessarily stressful, heavy bureaucracy, and a culture centered on over

27 November 2020

Reviewed by: Sales Associate in Glassboro, NJ (Former Employee)

12 April 2021

Pros

Decent pay, good benefits and usually good people.

Cons

No home life, expected to work 50 hours a week, no paid holidays, no paid overtime, no support from upper management. Not enough labor hours for minimum coverage in store. Not enough labor hours to complete tasks or work freight.

Advice to Management

Provide stores with enough hours to have Atleast 2 people on and 3 people on truck day. Back off on the customer surveys, we can’t force them to take them.

No home life, expected to work 50 hours a week, no paid holidays, no paid overtime, no support from upper management.

12 April 2021

Reviewed by: Manager in Burlington, VT (Current Employee)

26 June 2021

Pros

You meet some great people including co-workers, tourists, and regular customers. You learn a decent amount of knowledge in the retail environment.

Cons

There isn't a work/life balance. The schedule changes on a daily basis. Micromanagement is heavy in the workplace. Promotions and pay raises are not granted or even considered. You will be responsible for contributing to the completion of tasks assigned to upper management and still denied a raise or proper compensation for outstanding work.

Advice to Management

Trust employees to do the job they are given and learn that micromanaging does not promote growth in a company. Gain an understanding of work/life balance; not all employees want to live and breathe a retail store 24/7. Get priorities straight like supplying a store enough hours to get freight worked to ensure "Customer First" is exceptionally upheld. Customers will not be satisfied if there are no products in stock, not enough staff, and a limited amount of assistance. Perhaps, focus on employees for a moment so employee turnover rate decreases. This in turn, will assist in customer satisfaction as there will be employees to work the freight, cash registers, and the sales floor. Along with decreasing employee turnover rate, provide enough hours so stores can obtain an adequate amount of staff to do the work needed. Chase the goal of being a desirable workplace, not money.

You will be responsible for contributing to the completion of tasks assigned to upper management and still denied a raise or proper compensation for outstanding work.

26 June 2021

Reviewed by: Anonymous (Current Employee)

1 April 2021

Pros

Pay is decent in rural areas. Decent insurance.

Cons

No work/life balance, pay does not equate to pay scale, minimal upper management support, constant shifts in policy and very poorly thought out changes to said policies

Advice to Management

Pay your people to work 70-80hr weeks or give the ability to hire more help at better wages.

No work/life balance, pay does not equate to pay scale, minimal upper management support, constant shifts in policy and very poorly thought out changes to said policies

1 April 2021

Reviewed by: Store Manager in Boone, NC (Current Employee)

9 April 2020

Pros

Good pay the employees are wonderful

Cons

Zero work life balance upper management is horrible.

Advice to Management

12 plus hour days for employees is unacceptable 6 days a week.

Zero work life balance upper management is horrible.

9 April 2020

Reviewed by: Warehouse Supervisor in Janesville, WI (Current Employee)

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183 English reviews out of 183

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