What kind of career opportunities exist at E-Cigarette Direct?
1 English review out of 1
28 May 2021
Staff discount was generous
Holiday and other benefits were above average for a retail role
Pay was reasonable
Far too much lone working. Little consideration given to staff safety or mental health.
Poor communication at all levels. You would be told one thing and then suddenly when a rota was produced (typically at very short notice), it would reflect a different message entirely.
Whilst covering other stores was voluntary, it was generally expected and not rewarded. An opportunity to see how other stores do things apparently. Tough to do when you are covering an unfamiliar store on your own.
Management was far too relaxed to be considered even remotely supportive and hardly ever in store.
Offered training and support that would never actually happen.
Advice to Management
Work a shift or two in store under the conditions you dictate.
Follow through on promises and sort out your communication so that it is accurate and timely.
An opportunity to see how other stores do things apparently.