E-Cigarette Direct FAQ

Have questions about working at E-Cigarette Direct? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at E-Cigarette Direct.

All answers shown come directly from E-Cigarette Direct Reviews and are not edited or altered.

15 English questions out of 15

28 May 2021

What kind of career opportunities exist at E-Cigarette Direct?

Pros

Staff discount was generous Holiday and other benefits were above average for a retail role Pay was reasonable

Cons

Far too much lone working. Little consideration given to staff safety or mental health. Poor communication at all levels. You would be told one thing and then suddenly when a rota was produced (typically at very short notice), it would reflect a different message entirely. Whilst covering other stores was voluntary, it was generally expected and not rewarded. An opportunity to see how other stores do things apparently. Tough to do when you are covering an unfamiliar store on your own. Management was far too relaxed to be considered even remotely supportive and hardly ever in store. Offered training and support that would never actually happen.

Advice to Management

Work a shift or two in store under the conditions you dictate. Follow through on promises and sort out your communication so that it is accurate and timely.

An opportunity to see how other stores do things apparently.

28 May 2021

See answer

28 May 2021

Does E-Cigarette Direct have any sort of mentoring programme?

Pros

Staff discount was generous Holiday and other benefits were above average for a retail role Pay was reasonable

Cons

Far too much lone working. Little consideration given to staff safety or mental health. Poor communication at all levels. You would be told one thing and then suddenly when a rota was produced (typically at very short notice), it would reflect a different message entirely. Whilst covering other stores was voluntary, it was generally expected and not rewarded. An opportunity to see how other stores do things apparently. Tough to do when you are covering an unfamiliar store on your own. Management was far too relaxed to be considered even remotely supportive and hardly ever in store. Offered training and support that would never actually happen.

Advice to Management

Work a shift or two in store under the conditions you dictate. Follow through on promises and sort out your communication so that it is accurate and timely.

Offered training and support that would never actually happen.

28 May 2021

See answer

28 May 2021

How do employees feel about their professional development opportunities at E-Cigarette Direct?

Pros

Staff discount was generous Holiday and other benefits were above average for a retail role Pay was reasonable

Cons

Far too much lone working. Little consideration given to staff safety or mental health. Poor communication at all levels. You would be told one thing and then suddenly when a rota was produced (typically at very short notice), it would reflect a different message entirely. Whilst covering other stores was voluntary, it was generally expected and not rewarded. An opportunity to see how other stores do things apparently. Tough to do when you are covering an unfamiliar store on your own. Management was far too relaxed to be considered even remotely supportive and hardly ever in store. Offered training and support that would never actually happen.

Advice to Management

Work a shift or two in store under the conditions you dictate. Follow through on promises and sort out your communication so that it is accurate and timely.

Offered training and support that would never actually happen.

28 May 2021

See answer

28 May 2021

Are transfers to other offices possible with E-Cigarette Direct?

Pros

Staff discount was generous Holiday and other benefits were above average for a retail role Pay was reasonable

Cons

Far too much lone working. Little consideration given to staff safety or mental health. Poor communication at all levels. You would be told one thing and then suddenly when a rota was produced (typically at very short notice), it would reflect a different message entirely. Whilst covering other stores was voluntary, it was generally expected and not rewarded. An opportunity to see how other stores do things apparently. Tough to do when you are covering an unfamiliar store on your own. Management was far too relaxed to be considered even remotely supportive and hardly ever in store. Offered training and support that would never actually happen.

Advice to Management

Work a shift or two in store under the conditions you dictate. Follow through on promises and sort out your communication so that it is accurate and timely.

An opportunity to see how other stores do things apparently.

28 May 2021

See answer

4 October 2019

What are some insights into the strategy or vision at E-Cigarette Direct?

Pros

Supportive management Good pay Customer focused

Cons

None I can think of

Advice to Management

Seems to be good progression opportunity within the company and always extra hours to be picked up when available. However progression to a greater hours within contract would be great.

Customer focused

4 October 2019

See answer
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15 English questions out of 15

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