Fitbit FAQ

All answers shown come directly from Fitbit Reviews and are not edited or altered.

25 English questions out of 25

5 September 2019

Does Fitbit pay for a gym membership?

Pros

- Work for a company creating products with purpose and meaning. You'll be inspired by the weekly customer success stories shared internally submitted by customers. These unsolicited stories share how lives are changed for the better with the use of Fitbit devices. - Generous employee product discount - Fully stocked kitchens with a variety of snacks and beverages to choose from. Each Friday the Company hosts a "happy hour" and caters in food - Participate in field tests on beta products

Cons

- C-suite is uninspiring and lacks the charisma or stage presence required to lead an innovative organization. - Product misses and increased competition has led to poor earnings and unsure outlook as an independent company. - Everything. Moves. Slowly. There are too many meetings. In order to accomplish any task or project you'll need a treasure map to locate the correct resources. - Poor middle-management capabilities. If you thrive in an environment where no clear instructions are provided, like to figure out on your own how to do something by spinning your wheels for an eternity and have a manager that is never around to provide guidance or even just to check in how you are during 1:1's that always get canceled, then Fitbit is for you. If not (like most), you might consider working elsewhere. - Communication? Help? Those are dirty words here. When you become frustrated after spending hours or (likely) days on a task because on one was available to help you and found out only after a simpler way existed and hear the term that it's the "Fitbit way," don't be alarmed. Unlike the "HP way" that typically connotes positive things, performing something this way means doing it without instruction, by yourself since no one around is willing to help for fear they teach you something that eliminates their job security, most inefficient method possible since you have to re-invent the wheel. - No gym. Meger 401(k) match capped at $2K. Workout Wednesdays are really not workout Wednesday's as the company boasts. These are supposed to be days that employees are asked to wear workout wear and take time out of your day at work to do some physical activity they love. What this day turns out to be is just another day with worn with comfortable clothing (since you can't leave the office anyways with competing deliverables all due at the same time...or are they since clear instructions weren't given?). The most annoying part of this day is you're unable to book conference rooms at all since you're supposed to eliminate all company meetings on these days. This never happens, and it's a mad dash trying to find an open room.

Advice to Management

Wake, UP. You know from the engagement surveys things need to change, The only positive thing worth mentioning is almost every single employee is proud to work there, despite miserable ratings in all other areas. Retain your talent through whatever means you know right. Start a mentoring program to allow a path for the growth of your junior staff. Have mandatory management training for your managers, and require them to actually manage their staff if they're people managers. Take out the red tape and ask why it takes such a long time to get anything done. Are the bottlenecks from disgruntled tenured emplees? If so, remove them and hire people that are excited and motivated with a fresh set of eyes and clear mind. There's such potential and it makes many want to scream when they see how management either doesn't care or is clueless how their employees are treated and felt.

- No gym.

5 September 2019

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26 July 2018

Does Fitbit offer a retirement plan?

Pros

I love Fitbit. Our products are a great mid-level option for nearly everyone who wants to understand their health data and is not an elite athlete. We have many amazing employees to work with who care about the customer and the product. The company used to have a great culture and there were many opportunities to do new things in interesting ways. Some of the employees still can do innovative and interesting work, but it's now completely restrained to the research group and the new Boston team. Pay and benefits are good and time-off is excellent. There is no 401k match but there is a 401k. Work-life balance can be good when departments are staffed. The culture retains a health and fitness focus that benefits everyone.

Cons

The current management team under the founders are poor leaders. From HR to Operations the leaders are out of alignment with one another, running their own fiefdoms. Leaders generally treat their employees and first and second level managers like pawns or cogs - irrelevant and unimportant. VP's, however, can do no wrong even when their departments are losing people in large numbers. Behavior is bizarrely hierarchical. You have to get VP approval to buy a pencil. You will not have much autonomy at Fitbit anymore. You won't even be able to work from home in many departments. You will not do innovative work. You will be asked to do things in outmoded ways often. You will also have much of your interesting work given to vendors or off-shored, bit-by-bit. You will still have lots of uninteresting work because your peers will continue to leave in droves (attrition is higher here than anywhere I have ever worked). You will be micromanaged in many departments. Your VP will take credit for all of your work (which is their right) and they will not share that credit or acknowledge you even in private (which is not their right). And the worst part is that you will keep hoping that things change and go back to the culture Fitbit had before January of 2017 and you will suffer for your loyalty.

Advice to Management

My first word of advice is not to write a condescending reply to this review. It makes you look petty and proves my review correct. I would also advise that the founders look closely at the reality of what it's like to work at Fitbit - not at the VP level and not through the words of the HR department - but at the level where the work gets done. And, when you see that it isn't good, change it. Fire a senior VP every once in a while. Hold people responsible for attrition. Be open and honest about the plan to move jobs to Romania - tell us what work will go and what will stay in the US. If you want someone to stay, tell them and then don't turn around and lay them off. Produce a strategy you can articulate clearly and in less than 30 minutes. The new Boston team is great, protect them from the negativity of corporate. Do one thing every day that shows you value your employees (not your VPs) and then tell people what it was. It will work way better than doing one thing every day that shows you don't value us and then denying that it was done.

There is no 401k match but there is a 401k.

26 July 2018

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15 January 2020

Does Fitbit offer parental leave?

Pros

Very talented people who are passionate about what they do, good compensation, great views of the city.

Cons

Management lacks basic empathy. My first day at work, no one made an effort to show me around, or offer to have lunch together. I took a maternity leave shortly after joining the company, when I came back, my desk had been given to someone else. I had no support when I came back. I ended up with severe postpartum depression and I'm so glad I left this company.

Advice to Management

Being a company with the mission to make everyone healthier, you should start caring about the health of your employees first.

I took a maternity leave shortly after joining the company, when I came back, my desk had been given to someone else.

15 January 2020

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2 July 2019

Does Fitbit offer employee discounts?

Pros

Benefits, discount on merchandise, happy hours each week.

Cons

Low moral, high turnover.

Benefits, discount on merchandise, happy hours each week.

2 July 2019

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24 September 2020

Does Fitbit offer a wellness program?

Pros

- Really liked the people there as they're fun, passionate for health, and very smart - You get to focus on holistically improving users' health - Leadership cares about the mission - Exciting product concepts to work on - Good overall compensation package - Great work/life balance and wellness centric work culture :)

Cons

- Mediocre execution, especially on the software side of the business - Big company culture with lots of meetings and discussions, but still limited resources - So so communication from leadership

- Great work/life balance and wellness centric work culture :)

24 September 2020

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25 English questions out of 25