Frank Hirth FAQ

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3 English questions out of 3

19 December 2018

What is the salary like at Frank Hirth?

Pros

Good to learn basic (underlined and italicized) US taxation - If you're looking for a job and desperate, take it, otherwise, look elsewhere!

Cons

I agree with some of the reviews, the environment is very hostel and incredibly micromanaging. Did not learn much. oh god - and the PAY IS SOO LOW.

Advice to Management

hahaha - keep doing what youre doing. its great.

oh god - and the PAY IS SOO LOW.

19 December 2018

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8 February 2019

What are other benefits and incentives like at Frank Hirth?

Pros

Free fruit and tea/coffee. Social events- the Christmas Party is usually a lavish affair with free bar. Summer event is a free weekend away where you can bring your partner/ friend and family - last year was a trip to Brighton, previous year horse racing. There are good people that work here. There are some good training courses and they are willing to put you on relevant ones you suggest.

Cons

Backstabbing environment micromanaging- if you do something trivial wrong, rather than talking to you, everyone will be copied in to an email, I think this is a much to cover that persons back as you are not allowed to make mistakes. Bullying – people are made to feel they are not good enough; a lot of school yard stuff, talking behind backs. Cliquey- if your face doesn’t fit you will get no-where no matter how good/hard you work, there is no defined promotional structure, just arbitrary on whether you are friends with the manager. The positive reviews were coerced by the directors from the ‘favourites’ to boast the overall rating, that is why they are so contrasting to the others. A lot of the people at the top have no experience outside of Frank Hirth so think their way is the only way. There is no incentive for working hard, you are expected to work over your hours – sometimes over 20hrs per week, people have left with stress; When staff leave they are often not replaced, the work is just spread amongst the already overworked staff. Staff aren’t valued, if they suggest they are unhappy they are told to leave and no one is irreplaceable (where this may be true, the underlying issues should be addressed). Pay not inline with market value (you may get brought in on this value but your pay will not increase accordingly). If you question this and provide evidence to back it up, you will be told it’s not true, and that you should be grateful to even have a job. HR are given way too much power, their staff turnover is the highest in the company. I could say a lot more....

Advice to Management

Treat staff like adults and trust they can and will do the job without be scrutinised at every step. Have a transparent promotions policy Value your staff, happy employees will do as much work as you need them to without feeling pressured to.

There is no incentive for working hard, you are expected to work over your hours – sometimes over 20hrs per week, people have left with stress;

8 February 2019

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18 January 2019

What are pay rises like at Frank Hirth?

Pros

Friendships can be made. Efforts with free fruit, social events.etc are made but usually miss the mark.

Cons

Oh where to begin? So unless you joined the company at the tail-end of 2000, you'll get overlooked for everything. A really strange promotion structure - devised almost entirely by the HR Team who are generally despised by all (are we allowed to talk about their high turnover??)- whereby incredibly young members of staff are made 'directors' simply by being there since day dot. No outside experience. No practical experience of any kind outside of the 4-walls of Frank Hirth; just the fact they've been there for a long time. An incredibly single minded mentality. If you're not on board with whatever the current flavour of the month it's best to keep your head down and your opinions to yourself. Interestingly, in order to get a promotion (meagre payrise and no particular increase in benefits) you need to be doing the job you hope to be promoted for in the year leading to to your appraisal whereby you'll find out if you've proved yourself worthy. So you get to have the extra responsibility without any of the pay in the hope that one of the original FH employees will notice your hard work and speak up for you. Very antiquated systems. And whilst the powers that be might say they want to move forward and see change, they honestly really don't.

Interestingly, in order to get a promotion (meagre payrise and no particular increase in benefits) you need to be doing the job you hope to be promoted for in the year leading to to your appraisal whereby you'll find out if you've proved yourself worthy.

18 January 2019

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3 English questions out of 3