Frank Hirth FAQ

All answers shown come directly from Frank Hirth Reviews and are not edited or altered.

13 English questions out of 13

19 December 2018

What is the salary like at Frank Hirth?

Pros

Good to learn basic (underlined and italicized) US taxation - If you're looking for a job and desperate, take it, otherwise, look elsewhere!

Cons

I agree with some of the reviews, the environment is very hostel and incredibly micromanaging. Did not learn much. oh god - and the PAY IS SOO LOW.

Advice to Management

hahaha - keep doing what youre doing. its great.

oh god - and the PAY IS SOO LOW.

19 December 2018

See answer

8 February 2019

What are other benefits and incentives like at Frank Hirth?

Pros

Free fruit and tea/coffee. Social events- the Christmas Party is usually a lavish affair with free bar. Summer event is a free weekend away where you can bring your partner/ friend and family - last year was a trip to Brighton, previous year horse racing. There are good people that work here. There are some good training courses and they are willing to put you on relevant ones you suggest.

Cons

Backstabbing environment micromanaging- if you do something trivial wrong, rather than talking to you, everyone will be copied in to an email, I think this is a much to cover that persons back as you are not allowed to make mistakes. Bullying – people are made to feel they are not good enough; a lot of school yard stuff, talking behind backs. Cliquey- if your face doesn’t fit you will get no-where no matter how good/hard you work, there is no defined promotional structure, just arbitrary on whether you are friends with the manager. The positive reviews were coerced by the directors from the ‘favourites’ to boast the overall rating, that is why they are so contrasting to the others. A lot of the people at the top have no experience outside of Frank Hirth so think their way is the only way. There is no incentive for working hard, you are expected to work over your hours – sometimes over 20hrs per week, people have left with stress; When staff leave they are often not replaced, the work is just spread amongst the already overworked staff. Staff aren’t valued, if they suggest they are unhappy they are told to leave and no one is irreplaceable (where this may be true, the underlying issues should be addressed). Pay not inline with market value (you may get brought in on this value but your pay will not increase accordingly). If you question this and provide evidence to back it up, you will be told it’s not true, and that you should be grateful to even have a job. HR are given way too much power, their staff turnover is the highest in the company. I could say a lot more....

Advice to Management

Treat staff like adults and trust they can and will do the job without be scrutinised at every step. Have a transparent promotions policy Value your staff, happy employees will do as much work as you need them to without feeling pressured to.

There is no incentive for working hard, you are expected to work over your hours – sometimes over 20hrs per week, people have left with stress;

8 February 2019

See answer

18 January 2019

What are pay rises like at Frank Hirth?

Pros

Friendships can be made. Efforts with free fruit, social events.etc are made but usually miss the mark.

Cons

Oh where to begin? So unless you joined the company at the tail-end of 2000, you'll get overlooked for everything. A really strange promotion structure - devised almost entirely by the HR Team who are generally despised by all (are we allowed to talk about their high turnover??)- whereby incredibly young members of staff are made 'directors' simply by being there since day dot. No outside experience. No practical experience of any kind outside of the 4-walls of Frank Hirth; just the fact they've been there for a long time. An incredibly single minded mentality. If you're not on board with whatever the current flavour of the month it's best to keep your head down and your opinions to yourself. Interestingly, in order to get a promotion (meagre payrise and no particular increase in benefits) you need to be doing the job you hope to be promoted for in the year leading to to your appraisal whereby you'll find out if you've proved yourself worthy. So you get to have the extra responsibility without any of the pay in the hope that one of the original FH employees will notice your hard work and speak up for you. Very antiquated systems. And whilst the powers that be might say they want to move forward and see change, they honestly really don't.

Interestingly, in order to get a promotion (meagre payrise and no particular increase in benefits) you need to be doing the job you hope to be promoted for in the year leading to to your appraisal whereby you'll find out if you've proved yourself worthy.

18 January 2019

See answer

5 November 2020

What is a typical working day like at Frank Hirth?

Pros

I joined FH in the summer of 2019 as a part of their graduate intake. The first 6 weeks were some of the most enjoyable, beneficial weeks you could hope to have starting out a career. Graduates have the opportunity to meet and work directly with each other and some of the existing staff, whilst going through thorough training in both US and UK tax. This is both engaging and insightful and really sets you up for when you begin working independently. Graduates are each assigned a buddy - an existing member of staff to help with any technical or general issues they may have. This is really useful as they are able to give you more insight into the way things are done at FH. After each big deadline, there are 'deadline drinks' or other social events at the company's expense as a treat for staff for their hard work over deadlines. This is around 4 times a year. There are also 2 events a year, the summer party and the christmas party, again a social gathering at the company's expense for staff. HR - Particularly Elsa, are very good at providing training with 'soft skills' such as presenting, public speaking, emails and also welfare such as mental health seminars etc. Sponsorship - You are encouraged to pursue EA, ATT and CTA which are all sponsored by FH so long as you remain employed for different periods of time post qualification.

Cons

Office Politics - The office politics in this company is off the charts. Senior staff will give you amazing feedback to you directly and then slander you to your line manager so you never really know how/where you can look to improve. 'Flexible working hours' is one of FH's huge selling points to aspiring grads but this is a complete lie. Your work rate/enthusiasm for your job is almost entirely based on how late you stay each night. Early risers that start early and finish early (I was one) are penalised in performance reviews for a lack of effort/enthusiasm or for 'not being a team player' despite being in the office working for almost 2 hours before most staff arrive. Each job or piece of work you receive will be assigned a budget (a time constraint) - the amount of time you have to complete the job. This is portrayed as 'just a guide, not gospel and it doesn't need to be strictly adhered to' but often this is not the case since clients have already been assured of their bill so if you exceed budget, you're coddled for it and it affects your performance review negatively. To summarise, in performance reviews I have consistently been told at a technical level I am exactly where I should be, however I need to 'play the game of office politics better' in order to succeed here. Micro-Management - Depending on the manager you're assigned, you may or may not experience this. In my case, everything down to the time I arrived and left work to were heavily monitored and micro-managed which was almost unbearable. Agenda - Certain members of management have agendas and ways of doing things. They fail to realise that not everyone works in the same way and when you are working for them/with them, the nit-picking is ridiculous. It seems like an endless tirade against you which unfortunately for me was almost my entire 1.5 years at the firm.

Advice to Management

Promotions should NOT be based on length of service. Choose your lower level management wisely as these people are in contact with graduates daily and the general feel in my intake was that grads weren't enjoying their job hence the high turnover of grads.

Early risers that start early and finish early (I was one) are penalised in performance reviews for a lack of effort/enthusiasm or for 'not being a team player' despite being in the office working for almost 2 hours before most staff arrive.

5 November 2020

See answer

9 December 2020

What is the work environment like at Frank Hirth?

Pros

Quite flexible and a good working environment. Nice atmosphere and friendly people are the biggest asset of the firm. During the training process I was assigned a work buddy that helped me with any issues, it is possible to ask other people for help too - in most cases they are happy to help.

Cons

Sometimes the organisation process isn't great and confusion occurs.

Nice atmosphere and friendly people are the biggest asset of the firm.

9 December 2020

See 3 more answers
  • 1
  • 2
  • 3

13 English questions out of 13