FreeAgent FAQ

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14 English questions out of 14

18 October 2018

How are the career development opportunities at FreeAgent?

Pros

Career opportunities We are well looked after Good work life balance Good benefits Friendly culture Friday lunch, pool table, table tennis, drinks and snacks

Cons

I can't think of any!

Advice to Management

Thanks for taking care of us

Career opportunities

18 October 2018

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6 February 2020

What kind of career opportunities exist at FreeAgent?

Pros

Best people you could ask to work with Interesting problems Wonderful perks (Friday lunch, in-house massages, snacks for days, great view from a great office) Advancement opportunities

Cons

There are not any, really.

Advancement opportunities

6 February 2020

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9 July 2019

How are senior leaders perceived at FreeAgent?

Pros

It's my fourth month in, and I'm loving it. The culture here derives from a philosophy of wanting to be around 'good people'. Combined with only hiring the cream of the crop, you get an atmosphere where the office is constantly alive with chatter, laugher and high-quality work. To be surrounded every day by such friends, and work together to create some amazing products is what every person strives for. You'll be spending 8 hours a day with everyone, and FreeAgent make it a mission to ensure all these people are lovely. The induction is rigorous very inclusive, really showing you the ropes and avoiding the 'deep end'. The CEO even has a sit down with every new employee and talks through his ethos for starting the company. Working with high-brow corporations like RBS, NatWest, Monzo and Yodlee means the work flow is constantly raising the bar, and the ride so far has been wonderful. Oh, and the catered lunch Fridays and free beer fridge is always a bonus ;)

Cons

At 4 months in there are no cons so far.

Advice to Management

N/A

The CEO even has a sit down with every new employee and talks through his ethos for starting the company.

9 July 2019

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25 September 2020

How is management perceived at FreeAgent?

Pros

Nice relaxed culture. Genuinely friendly bunch of people who view each other as equals, and don't (often) pull rank. No dress code. Team lunch on fridays. Free food and drink. Genuinely exciting time to work with them due to the growth. Lots to get involved with and you're encouraged to contribute whenever you can.

Cons

Very bogged down in process. They love to have meetings about meetings about meetings just for the sake of it. Their obsession with collaboration is suffocating and means that simple tasks take weeks to get done. Sometimes you don't need 30 people's opinions on things... There's some bad hiring practices where senior managers just hire their friends, which means poor performance isn't addressed, especially in line managers and senior team members. There's absolutely no formal line management training. People are just promoted and assumed that means they can manage a team. Due to their quick growth, lots of people have been promoted beyond their ability simply because they've been there the longest. Lots of senior management comes from financial services so have no idea what running a software business looks like, but when challenged will literally tell you you're wrong (which is very FS of them). Lots of micromanagers. When they tell you they're "operationally independent" from RBS, they're kidding themselves. FreeAgent loves to hear feedback, but only if it's positive. Will not acknowledge or take action on negative feedback. Favouritism is rife, and the Co-founders pick their favourites and basically only deal with them. So the rest of us can swivel I guess?

Advice to Management

You've grown very quickly and promoted a lot of people beyond their skillset. Some people are completely unqualified to be managers and shouldn't be. Either, hire new talent that has experience, or train your new managers as a priority.

There's absolutely no formal line management training.

25 September 2020

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11 September 2020

Is FreeAgent a good company to work for?

Pros

I've been at FreeAgent for almost a year now and I can't rate FreeAgent highly enough. I would give more stars if I could. The bottom line is that FreeAgent take care of their people. They invest heavily in finding the best talent, and then treat them the best. They have very generous benefits (that I personally have found very extremely useful) and twice-yearly *thorough* reviews. There's a fantastic onboarding regime, weekly town hall meetings and active encouragement to learn, grow and further your career. Management are friendly and approachable, and the rest of the staff are amazing - I've yet to meet a colleague that I don't like or even have any reservations about which is amazing for a company of this size. There's a no-blame culture when things go wrong, and no egos to contend with. Everyone rallies around when necessary and even though there are many sub-teams, there is always an eagerness to help each other. FreeAgent were ahead of the curve in supporting fully remote team workers and so with the Covid-19 crisis, they were able to deal with everyone switching to remote working with relative ease. FreeAgent are a people-first company and in my opinion it pays off enormously with Loyalty and Pride which translates to a better product because everyone genuinely cares.

Cons

I used to think I would dislike working in a "Happy, Clappy" environment. People at FreeAgent do celebrate each other's successes, no matter how big or small, and because it always comes across as genuine (at least to me) it feels good to be part of it. However, if you *really* don't like that sort of thing then that's the only potential negative i can think of.

Advice to Management

Keep doing what you're doing. You've set up a fantastic environment for like-minded people to work together and give their best. I'm really not sure what else I could as for.

first company and in my opinion it pays off enormously with Loyalty and Pride which translates to a better product because everyone genuinely cares.

11 September 2020

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14 English questions out of 14