FreeAgent FAQ

All answers shown come directly from FreeAgent Reviews and are not edited or altered.

14 English questions out of 14

6 February 2020

What are working conditions like at FreeAgent?

Pros

I have worked at FreeAgent for 3 years and it is the best company I have ever worked for. Super talented work colleagues, everyone is so nice and you are really made to feel that you are an important part of the team. Great perks include fruit, biscuits and Friday lunch. The office has all the latest equipment and we have amazing views over Edinburgh.

Cons

There are no cons to working at FreeAgent

The office has all the latest equipment and we have amazing views over Edinburgh.

6 February 2020

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6 April 2020

What kind of work are different roles expected to perform at FreeAgent?

Pros

FreeAgent has a great vibe, you can really feel part of the team.

Cons

Unfortunately, there is some siloing of departments which makes it difficult to communicate and work with people outside your department. Also, the yearly reviews are quite vague and job descriptions are very general so doesn't provide a clear career advancement route.

Also, the yearly reviews are quite vague and job descriptions are very general so doesn't provide a clear career advancement route.

6 April 2020

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25 September 2020

What is typically worn or allowed to be worn at work at FreeAgent?

Pros

Nice relaxed culture. Genuinely friendly bunch of people who view each other as equals, and don't (often) pull rank. No dress code. Team lunch on fridays. Free food and drink. Genuinely exciting time to work with them due to the growth. Lots to get involved with and you're encouraged to contribute whenever you can.

Cons

Very bogged down in process. They love to have meetings about meetings about meetings just for the sake of it. Their obsession with collaboration is suffocating and means that simple tasks take weeks to get done. Sometimes you don't need 30 people's opinions on things... There's some bad hiring practices where senior managers just hire their friends, which means poor performance isn't addressed, especially in line managers and senior team members. There's absolutely no formal line management training. People are just promoted and assumed that means they can manage a team. Due to their quick growth, lots of people have been promoted beyond their ability simply because they've been there the longest. Lots of senior management comes from financial services so have no idea what running a software business looks like, but when challenged will literally tell you you're wrong (which is very FS of them). Lots of micromanagers. When they tell you they're "operationally independent" from RBS, they're kidding themselves. FreeAgent loves to hear feedback, but only if it's positive. Will not acknowledge or take action on negative feedback. Favouritism is rife, and the Co-founders pick their favourites and basically only deal with them. So the rest of us can swivel I guess?

Advice to Management

You've grown very quickly and promoted a lot of people beyond their skillset. Some people are completely unqualified to be managers and shouldn't be. Either, hire new talent that has experience, or train your new managers as a priority.

No dress code.

25 September 2020

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18 October 2018

How is the work/life balance at FreeAgent?

Pros

Career opportunities We are well looked after Good work life balance Good benefits Friendly culture Friday lunch, pool table, table tennis, drinks and snacks

Cons

I can't think of any!

Advice to Management

Thanks for taking care of us

Good work life balance

18 October 2018

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14 English questions out of 14