HOSTMAKER FAQ

Have questions about working at HOSTMAKER? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at HOSTMAKER.

All answers shown come directly from HOSTMAKER Reviews and are not edited or altered.

31 English questions out of 31

26 March 2019

Does HOSTMAKER offer vision insurance?

Pros

Free coffee and sometimes breakfast

Cons

Gossipy, unprofessional environment. Mass redundancies with little reasoning aside from "poor management". Complete lack of internal structure throughout every department. No clear direction or accountability from anyone in the most senior positions. Some exceptionally poor hiring decisions made.

Advice to Management

Have some/any respect for your staff. Be honest and upfront going forward, people know what goes on internally. Investing in your employees is the only way to retain workers and run a successful business, start focusing your time around appraisals/targets/incentives to keep your staff engaged.

Free coffee and sometimes breakfast

26 March 2019

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27 September 2019

Does HOSTMAKER offer housing assistance?

Pros

There used to be free food and breakfast - emphasis on used to. I gained some true friends as the people in your team are mostly angels and great fun to work with.

Cons

Higher management is a different story. As many other reviews have mentioned, their company is spinning out of control, they are unable to get their employees to stay and they refuse to accept criticism or to evaluate their own management style. You'll get a lot of empty promises, very little of which will ever come true and your workload, or even working times will be changed on a whim without taking your opinion on the matter into consideration. They merged entire teams a while back, changing all of their responsibilities without even consulting with them first. Next they decided to change people's working days and hours, also without consulting first, basing the lot on so-called "feedback" they'd received from the teams - none of which had asked for the 'solution' they came up with. Let alone be happy about it. No meeting, no "room for discussion", no votes on the matter. Only a meeting in which the facts are presented and you're expected to change your routine from one day to the next. When their methods don't work out (as was expected.), they suddenly make 1/6 of their workforce redundant within a week, announcing the thing on a Monday expecting everyone to sit tight while they wonder if they'll still have a job come Friday. The atmosphere in the office, if it weren't for some great team-members, can be very toxic. You're expected to do unpaid over-time, eat at your desk, take on whatever work-load you're given - regardless of whether or not it can be done within your working hours. And even if after all this you still work your behind off, bringing great results, finishing your tasks before the end of the day and carrying on helping others wherever you're needed, regardless of whether or not it's your job - Don't ever expect a thank you.

Advice to Management

Learn to accept criticism, rethink you're agenda, listen to your employees and stop treating them like a means to an end and nothing more. If you want great people to work for you and stay working for you - treat them as such.

There used to be free food and breakfast

27 September 2019

See answer

6 November 2020

Does HOSTMAKER offer massages?

Pros

Good environment, free food, nothing more

Cons

Work overload, poor direction, no

Good environment, free food, nothing more

6 November 2020

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28 March 2019

How are the career development opportunities at HOSTMAKER?

Pros

There are some excellent under appreciated staff.

Cons

Before working at Hostmaker, I had never had a panic attack. While working there, I had three in the space of six months. Throughout my time at this company, my every move has been scrutinised, any small mistake added to a spreadsheet of errors my first line manager created for all of her subordinates. This was the first thing that shocked me. The second was being hired to do one job and then that job magically transforming to a completely different one, one in which myself and my colleagues were name and shamed to the rest of the team, and if not, externally, by either our manager, or any other of the other managers who worked closely with us. Hostmaker employees are never praised for the work they do, and more often than not, have to put in unpaid overtime with absolutely no recognition. We're told we are numbers (literally, this was said to us) and made to feel like mere cogs in a money making machine. Tens of us were fired on the spot and then the remainders asked to do the jobs of the people who were just let go, instead of or in addition to our own. There is no organisation because it changes every few weeks, there's terrible communication and there are new procedures put in place without informing staff, then those employees are told off like naughty school children when they fail to implement them. We were promised certain things in the offer letter which miraculously disappeared as soon as we signed the contract, forced to watch diatribes every week, not given any opportunity for social events, so there is no community feeling and just a terrible low morale atmosphere.

Advice to Management

Whats the point? They clearly don't listen.

Hostmaker employees are never praised for the work they do, and more often than not, have to put in unpaid overtime with absolutely no recognition.

28 March 2019

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30 April 2019

What kind of career opportunities exist at HOSTMAKER?

Pros

I've been working at Hostmaker for almost a year now, and have had an incredibly challenging and rewarding experience so far. The team is comprised of extremely sharp, passionate, driven individuals that are 100% committed to delivering the best possible service for our customers across cities. The learning curve is steep and the opportunities to grow are endless. Hostmaker's values are at the core of the business and as someone who has worked in startups as well as big companies, I believe Hostmaker has done a remarkable job in maintaining great company culture, which can be extremely difficult, particularly as you scale the business.

Cons

Typical startup life, where you will be working on several different projects, but that's what makes working at Hostmaker fun and challenging! The weekly huddle is a great place to keep up with company wide projects and receive feedback and updates directly from the CEO.

The learning curve is steep and the opportunities to grow are endless.

30 April 2019

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31 English questions out of 31

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