Harrods FAQ

All answers shown come directly from Harrods Reviews and are not edited or altered.

27 English questions out of 27

16 April 2018

Does Harrods offer health insurance?

Pros

Great discounts, benefits, healthcare and pay

Cons

Everyday is unpredictable, some departments are better than others

Great discounts, benefits, healthcare and pay

16 April 2018

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29 February 2020

Does Harrods give compassionate leave?

Pros

I made a few lifelong friends and met some really genuinely nice customers.

Cons

There are quite a few.... where do is start! - Bullying by managers was the normal way to work and if you disagreed you were treated really badly - If they did not like your face, you were singled out for really nasty comments day in & day out - Managers also had their favourites and made this known vocally. - Senior management used to walk around the place like they owned the place and looking down on you as if you were a just a lowly worker. No humanity or empathy shown. From my personal experience, I was literally pushed out of my job. I had to take some paid & unpaid leave for a family bereavement and when I returned to work, I was not even asked how I was or anything of the sort. And in my absence, my role was given to another new starter. Eventually this led to me being stressed out and calling in sick and not showing up to work. As I was aware that this would lead to an unfair disciplinary hearing, I resigned before they had the chance to do this to me. I had to job but my mental well being mattered more than this dead end job!

Advice to Management

Show some humanity and empathy. Don’t walk around with your noses so high up in the air.

I had to take some paid & unpaid leave for a family bereavement and when I returned to work, I was not even asked how I was or anything of the sort.

29 February 2020

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16 April 2018

Does Harrods have a pension plan?

Pros

Representing a globally recognised store Working with the best luxury brands Opportunity to dress up and look the part everyday Great pension plan and staff discount Great management though not very useful

Cons

The way senior management speak to staff is terrible, no manners at all. You will be lucky if you work there 10 years and get a good morning. They purposely try to intimidate staff, they think if you're scared of your managers you will act like robots on the shop floor which is what the want. Staff isn't even allowed to go to the toilet or take breaks when senior management is there. They also like to click their fingers at you when ordering you about which is the most disrespectful thing I've ever experienced.

Advice to Management

Senior management should go and work in Knightsbridge store to experience what a real luxury surrounding is.

Great pension plan and staff discount

16 April 2018

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2 May 2018

Does Harrods offer employee discounts?

Pros

Great employee discount and pay on time and well.

Cons

Since all the sales associates can have access to an extra percentage every time they sell something, there was a lot of competition on the shop floor and I believe that this has led to a few disagreement between employees when they should all be on the same team.

Great employee discount and pay on time and well.

2 May 2018

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23 July 2019

How are the career development opportunities at Harrods?

Pros

Great working environment and career opportunities

Cons

Not much. Perhaps late shifts

Great working environment and career opportunities

23 July 2019

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27 English questions out of 27