Her Majesty's Revenue & Customs FAQ

All answers shown come directly from Her Majesty's Revenue & Customs Reviews and are not edited or altered.

28 English questions out of 28

5 July 2020

Does Her Majesty's Revenue & Customs have a pension plan?

Pros

Good pension, no risk of losing your job, nice colleagues and good Union

Cons

Poor salary, poor progression unless Direct Tax background.

Good pension, no risk of losing your job, nice colleagues and good Union

5 July 2020

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23 January 2020

Does Her Majesty's Revenue & Customs offer parental leave?

Pros

Flexible working hours Good benefits - pensions, maternity leave.

Cons

Inconsistent management Old contract staff are rude Very call centre based.

Advice to Management

Make sure everything is consistent. Treat the new contract staff the same as you would old contact staff.

Good benefits - pensions, maternity leave.

23 January 2020

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18 April 2020

How are the career development opportunities at Her Majesty's Revenue & Customs?

Pros

Great Team to work within,

Cons

Long term career development pretty slim in regards to pay

Long term career development pretty slim in regards to pay

18 April 2020

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12 October 2020

What kind of career opportunities exist at Her Majesty's Revenue & Customs?

Pros

Civil service benefits and stability. flexibility, flexi time, opportunity for progression

Cons

cumbersome systems, Bureaucratic processes - sometimes lacking common sense

flexibility, flexi time, opportunity for progression

12 October 2020

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12 May 2020

How are promotions handled at Her Majesty's Revenue & Customs?

Pros

I think some of the leadership truly are trying to listen to colleagues and make changes Good pay Good benefits Depending on team and business area, you can get good training and be able to challenge decisions, though usually you're the one to back down Some very good managers, supportive and good mental health awareness

Cons

Some terrible managers though, especially at senior, but below Board, levels. Promotion seems to depend on ambition but not check people skills. Depending on senior managers, your experience can be good but equally many don't really care to understand how their decisions affect those below them Poor communication Great values - Respect, Professionalism, Innovation, Integrity - patchy whether they're shown by leaders, and often Respect and Innovation are lost 'Managed moves' and 'Expressions of Interest' too often used to unofficially earmark promotions and opportunities for favourites

Advice to Management

To the Board: mostly, you're walking the talk, but the people immediately below you often aren't. You need to see past their ambition and ask how they actually treat their people. For goodness sake, hire managers for values and behaviours and people skills!

'Managed moves' and 'Expressions of Interest' too often used to unofficially earmark promotions and opportunities for favourites

12 May 2020

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28 English questions out of 28