Her Majesty's Revenue & Customs FAQ

Have questions about working at Her Majesty's Revenue & Customs? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Her Majesty's Revenue & Customs.

All answers shown come directly from Her Majesty's Revenue & Customs Reviews and are not edited or altered.

45 English questions out of 45

23 August 2020

What is health insurance like at Her Majesty's Revenue & Customs?

Pros

Great work life balance and great supporting environment

Cons

No other competitive benefits such as Healthcare etc

No other competitive benefits such as Healthcare etc

23 August 2020

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13 January 2020

Does Her Majesty's Revenue & Customs offer sponsored degrees?

Pros

Great flexibility Paid education No micro management

Cons

Very little direction Weak leadership Inconsistent across the trainee teams Not advertised very well Too much emphasis on passing exams and not enough time committed to soft skill learning.

Paid education

13 January 2020

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11 October 2021

Does Her Majesty's Revenue & Customs offer an employee assistance or workplace counselling program?

Pros

Good benefits and people, flexible working.

Cons

The leadership and culture that people work in are terrible.

Advice to Management

Stop hiring people in senior positions who don't know what they're doing.

Good benefits and people, flexible working.

11 October 2021

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11 October 2019

Does Her Majesty's Revenue & Customs offer unlimited holiday?

Pros

Flexible job, nice colleagues, working from home up to 2 days a week in some jobs, good holidays, special leave, time off, flexitime. Terms in Imperial are better than NI Civil Service. Career opportunities now better than they were years ago for those who are willing to go the extra mile and stand out. Probably less pressure to perform than there would be in private industry. More job security than in private industry

Cons

Disproportionate level of "paperwork", now very difficult to get into due to staff cut backs.

Advice to Management

Top management need to take into account staff on the ground's concerns and ideas.

Flexible job, nice colleagues, working from home up to 2 days a week in some jobs, good holidays, special leave, time off, flexitime.

11 October 2019

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7 July 2021

Does Her Majesty's Revenue & Customs offer housing assistance?

Pros

Good pay with allowance Flexible working

Cons

None to be fair, progession is hard

Good pay with allowance

7 July 2021

See answer
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45 English questions out of 45

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