Hermes FAQ

Have questions about working at Hermes? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Hermes.

All answers shown come directly from Hermes Reviews and are not edited or altered.

44 English questions out of 44

19 August 2020

Does Hermes offer massages?

Pros

Work colleagues within the depot work as a team and support when need. Free tea and coffee plus the odd team treat to say thank you from the Depot Managers. if you enjoy being spoken to like crap, a sexist way and indecent way this is the place to be.

Cons

If your face doesnt fit with outside employees you have no chance. If you ask for help you are wasting your time. Worse company for training I have ever worked for. Total new management put in with no Hermes experience. No work balance paid 40hr contract but you will work far more to try and succeed. Turn over of staff are getting high and a lot of unhappy people in all levels.

Advice to Management

Dont open a depot with no experienced Hermes staff in, you are waiting for the depot to fail. Training is needed in all areas to ensure things are done the correct way and not a way the individual thinks it needs to be done. Update your reporting systems far too many spreadsheets reporting same thing in different ways to different people. Listen to your workers.

Free tea and coffee plus the odd team treat to say thank you from the Depot Managers.

19 August 2020

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22 October 2019

Does Hermes offer relocation assistance?

Pros

Good benefit package, flexible hours, complex technologies and great place to improve your technical skills.

Cons

Not yet Less than 1 year but everything is ok

Advice to Management

Training for new starters

Good benefit package, flexible hours, complex technologies and great place to improve your technical skills.

22 October 2019

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18 March 2021

Does Hermes have a pension plan?

Pros

Nice new city centre office Some genuinely nice people

Cons

Salaries aren't great and the pension is the bare-minimum Company seems to be moving towards outsourcing software development

Advice to Management

Reward your staff if you want to attract the best people and keep them Staff turnover and low quality outsourced development could cost you in the long run

Salaries aren't great and the pension is the bare

18 March 2021

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4 February 2020

Does Hermes assist with or provide work transportation?

Pros

Job Role, Benefits Offered, Company Car.

Cons

Bonus System not adhered too, consistently changing Rotas, No Training, Support or Feeling Valued with in a Team Environment. No work life balance, thus attrition high, placing Stress on Team left in the Field, adding to more attrition.

Advice to Management

Loved my Job, please get the correct Individuals in place to Manage People and ask them to earn respect not command it. Also Train and Support all New Staff making them feel like they are working for the Multinational Company Hermes are, recognising Staff who go beyond their pay grade. Staff who feel valued perform, also have a Personal Folder for all Staff held onsite to allow them to be recognised for any Courses attended and look to Support New Staff in the merits the have already obtained. Appraisals held regularly and any Support followed up on. Pay reflected on ability to do your Role, meeting agreed Targets set out, and not for how long you have been in a Role.

Job Role, Benefits Offered, Company Car.

4 February 2020

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21 January 2021

Does Hermes offer malpractice insurance?

Pros

Flexible, good money if they pay you, good colleagues

Cons

I have been underpaid on every week since November, which has built up to over £600. I used a lot of personal money to pay fuel and insurance. I have been consistently ignored and brushed off by the main managers who do not see this as a priority. It has been 2 months now and still no sign of the money. It got to the point where I had to stop working because I could no longer afford fuel without being paid, to then be text on the 3rd of January by a colleague saying I should have been told my contract ended on the 1st (they didn't). Abysmal communication by management and they don't care about their drivers. I know I am not the only person this has happened to at this depot.

Advice to Management

Pay your staff, if payment is wrong make it a priority. People's lives depend on their wage and I was unable to pay rent in December after chasing this payment for a month. No money over Christmas. Ignoring someone is also going to make things worse and is a poor management technique.

I used a lot of personal money to pay fuel and insurance.

21 January 2021

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44 English questions out of 44

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