ICON FAQ

All answers shown come directly from ICON Reviews and are not edited or altered.

29 English questions out of 29

23 October 2018

What is health insurance like at ICON?

Pros

The people at ICON are fabulous. The line managers and study managers have been CRAs before, so they are able to fully support you to the best of their abilities. The health insurance is insanely good. One of the reasons I stayed as long as I did was for the health insurance. You start off with 15 days vacation.

Cons

As a CRA you are traveling 80-90%. It's expected you link your travel, so you may hit three to four cities in one week. With there being only three big airlines now, you are usually connecting which adds to a very long day. A typical work week is 55-70 hours. There is a 10 day on site per month requirement. Travel time is not taken into account. Their vacation plan is generous, but because of the heavy workload, you are 'punished' for taking time off. The amount of work that piles up (because there is no one to cover for you) adds so much extra time, it's almost not worth it. Work/life balance as a CRA is HORRIBLE. Errands, dr appointments, socializing, etc have to be done on the weekends. Managers are sympathetic and help as much as they can, but ultimately their hands are tied by Senior Management. It's a shame I had to rate the company two starts. It used to be a wonderful company to work for. As ICON has grown in size, CRAs have been reduced to workhorses.

Advice to Management

Advocate for your CRAS and tell the clients NO to unreasonable requests. Additionally bring back the in-house Lead CRA role to take the pressure off of the CRAs.

The health insurance is insanely good.

23 October 2018

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17 June 2020

Does ICON pay for a gym membership?

Pros

Flexible working hours Plenty of opportunity to work across a number of areas in clinical trials Good benefits - pension, healthcare, and annual leave Good facilities - canteen & gym

Cons

Difficult to move progress Low salary

Good facilities - canteen & gym

17 June 2020

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6 September 2019

What is the retirement plan like at ICON?

Pros

I like the work culture here. Very professional work environment most of the time. Average pay, health & medical benefits and employee discounts.

Cons

Some benefits aren't fairly distributed geographically. Career growth is not available at the moment. Workload is also heavy most of the time which leads to unhealthy work-life balance. More and more people leaving. No SPP and Retirement Plan.

Advice to Management

You have more talented people in the technology department that might be helpful. My advice to the CEO, prove your leadership to your colleagues and subordinates. Show the retention importance that you've mentioned on one of your interviews. Distribute the retirement plan and other insurance across borders.

No SPP and Retirement Plan.

6 September 2019

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17 June 2020

Does ICON have a pension plan?

Pros

Flexible working hours Plenty of opportunity to work across a number of areas in clinical trials Good benefits - pension, healthcare, and annual leave Good facilities - canteen & gym

Cons

Difficult to move progress Low salary

Good benefits - pension, healthcare, and annual leave

17 June 2020

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8 May 2020

Does ICON offer parental leave?

Pros

Work from home, cab provision,paid off, maternity leave, paternity leave,

Cons

Salary is a not up to recent revisions of daily expenditure.

Advice to Management

Kindly give priority to previous skillful employees for current job vacancies

Work from home, cab provision,paid off, maternity leave, paternity leave,

8 May 2020

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29 English questions out of 29