In Touch Networks FAQ

All answers shown come directly from In Touch Networks Reviews and are not edited or altered.

21 English questions out of 21

29 December 2019

What is the retirement plan like at In Touch Networks?

Pros

In Bound Leads, uncapped commissions, 8:15-5:30 every day, no late hours

Cons

Scheduled lunch. No flexibility with hours. Lots of micromanaging. Homegrown CRM is not sufficient. Harassing leads to buy products instead of trying to provide a great service. Open hostility towards taking sick days, doctors appointments and PTO. Commission is cut for each sick day. Poor benefits, no 401K, commuter, or voluntary.

Advice to Management

Take care of employees. Happy and Healthy employees are productive employees. Get them the materials/resources to succeed. Don't discourage PTO, doctors visits etc and get rid of the policy of sitting in your desk until the clock strikes 5:30. Employees stay on calls after 5:30 when they need to, don't force them to waste their time sitting at the desk when their last call ended at 5:10 on a Friday. Provide a great service for your clients too. Focus on delivering what is said will be delivered (access to board roles, great services) and less on getting them to write reviews immediately after signing up.

Poor benefits, no 401K, commuter, or voluntary.

29 December 2019

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6 May 2020

How are the career development opportunities at In Touch Networks?

Pros

Personal development and training for employees is first class. Hard work and dedication is rewarded by senior management in terms of promotions and career development. The service commitment to both member and recruiting clients is exceptional.

Cons

The fast paced dynamic work environment can leave a small number employees overwhelmed.

Advice to Management

Keep up the good work. Keep focusing on those new employees that need that extra support in the first few months.

Hard work and dedication is rewarded by senior management in terms of promotions and career development.

6 May 2020

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11 June 2020

What kind of career opportunities exist at In Touch Networks?

Pros

Great Culture Top Earning Potential In House Training From Top Performers Uncapped Commission Competitive Basics Room for Progression Plans for Further Global Expansion Opportunity for Continious Professional Development

Cons

You get out what you put into this company, this is not an opportunity for somebody to just collect a basic salary. Not a "con" but worth mentioning

Opportunity for Continious Professional Development

11 June 2020

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8 January 2020

Does In Touch Networks have any sort of mentoring programme?

Pros

- Met some incredible friends and associates for life. - Helped me become a better developer by exposing me to how not do development (the way they did it) - Parking was cheap - Flexible working hours - Met a mentor figure whilst working here - Free fruit basket was a nice touch - Kept me a float financially for 2 years. - Obtaining hardware and software was easy for your job role. If you kept your head down and played their game to your advantage then you generally had and easy time, such as myself i was in a semi-privileged spot and play the management hustle game and had no issues

Cons

Development perspective : - The company didn't know development even if you somehow sat them down and gave them the idiots guide to how development works. - 6-month projects would be ground down to 3 weeks at best because they had a new "idea" that meant it superseded it even if that idea was as about as smart as Germany trying to invade Russia in the winter. - Constantly told we had to have technology better than other recruitment platforms yet had no interest or backing unless it could be sold to line the pockets of the greedy ones. - No existant agile sprints as even 1-week sprints were "too long to do anything in" causing half baked code and questions of why it wasn't up to par, somehow management didn't get the definition of insanity. - Stifling progression of a developers career, if you want to go backwards or stall in personal progression then this is maybe for you. Company perspective : - A lot of the public bravado is falsified or manipulated to sound great, the die-hard loyalist who garners favour will gladly help perpetuate this image the company is the top 10 best company to work for, they will also fake review sites like this and TP to bury honest reviews. - Company has a solid foundational idea for Unique selling points for each of its "networks" however it doesn't utilise them and focuses on financial greed to ensure it "looks healthy" when really its like the market butcher who will flog you a couple of £10 steaks for £3 at the end of a trading day to say he sold 30 steaks that day, its complete mismanagement - Staff frequently lied too as a whole within the company but also on a personal level, management will promise you the world to only body slam you down to the mat as soon as you've justified your objective to earn your promise. - A favouritism culture exists and it's amplified throughout the company frequently in some sort of "look if you gain this relationship with us without causing any issue, you can get away with anything", this becomes obvious when i could turn up to work 15 mins late and not have a word said to me but someone who they've chosen they don't like has a book thrown at them (this has literally happened before). - Bullying is rife throughout this company, mainly in management and their favourites, if you don't perform well enough, and i am talking you need to be top tier day 1 or above, you will be singled out and become the target of all the companies failures. Didn't sell well? your fault! Forgot my lunch? your fault!, this never happened to me but you could see it going on. - Nepotism was an issue early doors, family members hired in roles either not suited to their experience or in such position it becomes a job security risk becoming higher because of the person in charge of dealing with grievances is married to top brass management. Other issues summarised: - Failure to pay bonus, wages and even pensions on time, the bonus being the biggest issue, usually met with "what bonus?", always get it in writing - Numerous occasions I was asked to lie about data breaches, happened 4 times during my tenure - I have been requested to on numerous time to falsify database records to enhance the companies statistics and finances - Asked to snoop on employees pc's without being caught. - pressured into overtime due to companies failures to adhere to normal timeframes - Customers are frequently lied too to turn a day into a "quick buck"

Advice to Management

I challenge you to actually not bury this unlike over reviews and accept the truth and reply in a non-generic "we are sorry way" If this was a year ago, maybe it would have been salvageable but when you hit the point where pensions haven't been paid for several months you need to identify its a sinking ship and take some personal time to reflect that greed, negligence and denial has cost you dearly when you had a platform to grow.

Met a mentor figure whilst working here

8 January 2020

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23 October 2020

What is the feeling of job security at In Touch Networks?

Pros

This is a UK based company so a great number of vacation days. During the start of covid we all went to work from home with very limited layoffs, seem to be listening to the suggested guidelines of the CDC.

Cons

At times there is some micro-management but that subsided since working from home. Quantity of calls and talk-time over quality sometimes seem to be preferred.

During the start of covid we all went to work from home with very limited layoffs, seem to be listening to the suggested guidelines of the CDC.

23 October 2020

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21 English questions out of 21