Lifeplus FAQ

Have questions about working at Lifeplus? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Lifeplus.

All answers shown come directly from Lifeplus Reviews and are not edited or altered.

26 English questions out of 26

9 March 2021

What is health insurance like at Lifeplus?

Pros

They prioritize your mental health

Cons

Take on multiple roles here

Advice to Management

Continue to place employees first

They prioritize your mental health

9 March 2021

See answer

28 May 2019

Does Lifeplus offer relocation assistance?

Pros

Benefits, flexibility, support, kind colleagues, good starting job

Cons

Relocation package could be more generous

Advice to Management

Communication should be more transparent

Relocation package could be more generous

28 May 2019

See answer

22 October 2019

Does Lifeplus have a pension plan?

Pros

Benefits are fabulous, pension scheme good, free supplements, people are so nice, management are approachable and the whole company has an open door policy. Good communication throughout the company.

Cons

None that I have found yet apart from salary could be a tad better, don't you say that for every company you work for though?

Advice to Management

Keep the communication open, keep the open door policy. I think management have it sussed!

Benefits are fabulous, pension scheme good, free supplements, people are so nice, management are approachable and the whole company has an open door policy.

22 October 2019

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19 July 2019

Does Lifeplus offer a wellness program?

Pros

Friendly positive supportive atmosphere Genuine care for wellbeing Pay is good Nice benefits package Opportunities to grow/develop if you have the right attitude

Cons

Lack of flexibility in working hours unless you are a CSA where there are lots of options Management somewhat detached from the rest of the company Dated systems and procedures don’t always make sense, and lack of willingness to streamline processes (ie that’s just the way it is)

Advice to Management

Clearer communication and deliberate trickle down. Also don’t treat departments differently

Genuine care for wellbeing

19 July 2019

See answer

6 May 2019

How are the career development opportunities at Lifeplus?

Pros

- Lovely team and colleagues to work with - Free products/vitamins available to everyone in the kitchen - Well paid for the tedious work it is.

Cons

- This is not a role/company for anyone who wants to pursue a career or for recent university graduates. There are NO progression opportunities. Do not be fooled by the 'skill gate' progression that Lifeplus advertise, this just shows you have learnt about the company and how their marketing plan works. It does not enable you for promotion or give you any other transferable skills. - Rubbish pension and holiday scheme. Lifeplus offer what they have to as dictated by the government. There are no incentives to forge a long term career here in terms of pension. You are also forced to take certain bank holidays off as paid holiday even if the office is closed if you choose a particular shift pattern. Everyone is forced to take Xmas day, Xmas eve and New Years day off as holiday. - The 'F' shift is long and tedious - do not do it! - The actual role is very boring and repetitive. Customers are generally friendly but most of them do not have a clue about what they want or what they know about the company or marketing plan. Customers tend to be older and can come across as rude and haughty on the phone. If you have a foreign accent or are not a native German speaker they will notice and either like this or make you feel stupid for your 'lack' of language skills. You must have a thick skin in order to work with these customers for so long each day. - The end of each month is always crazy and super busy due to the marketing structure of the company. Be prepared to speak to customer after customer without a break and for them to ask silly things and ask for exceptions to be made for them that are against the rules. - Awful communication between depts and customers. The marketing dept in particular only updates staff about product updates and upcoming events at last minute meaning that nobody is truly prepared to answer questions from customers. They also often inform customers before staff - I had it multiple times where a customer mentioned a new product/event that I had not been made aware of. - Tragic software. The software the company uses to place orders etc is god awful. I am not exaggerating when I say they use an old windows package that crashes multiple times each day and is totally unreliable.

Advice to Management

Decide how to market customer care roles and do not promote them as beneficial for recent graduates looking to start their careers. This role is only good if you live close by, do not want a career, or have other responsibilities such as children that you need to care for with a steady job. Invest in decent software and bring Lifeplus into the 21st Century. Listen to feedback from colleagues to improve holiday allowance and pension scheme to improve employee retention.

There are no incentives to forge a long term career here in terms of pension.

6 May 2019

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26 English questions out of 26