Lowe's FAQ

All answers shown come directly from Lowe's Reviews and are not edited or altered.

53 English questions out of 53

17 October 2018

What kind of career opportunities exist at Lowe's?

Pros

Great culture, good opportunity for advancement, great co-workers

Cons

Typical problems associated with a large company

Great culture, good opportunity for advancement, great co-workers

17 October 2018

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5 July 2020

Does Lowe's have any sort of mentoring programme?

Pros

The company overall is great. Safety is a top priority and the current senior staff is really trying to advance in the right direction. The distribution center is a great family atmosphere. There is upward mobility potential, sometimes requiring relocation, but the ability to move anywhere in the country and stay with the same company can be a big draw for some people.

Cons

This role contains too many requirements for the compensation level. Often this role feels like a glorified babysitter. There is mandatory overtime during the peak season, typically Feb/March to June/July, however no extra compensation for salaried personnel; maybe one extra day off for more than 10 overtime shifts worked. Typically required to be there 30-60 minutes before shift and stay about the same after shift. I did not come from the hourly associate ranks, therefore I was not familiar with the job functions, but I had management/leadership experience, but in the year I spent in role, I was in 2 departments, and was required to do weekly "coaching sessions" on team members, which was watching them do their job for 30 minutes while I checked the boxes on a sheet and said "the process says to do this, so why did you do it differently?" There are trainers and "performance instructors" but many are not reliable to carry out tasks or are given those roles because they are friends with the coaches and managers who promoted from the floor. Team members can miss 20 days, not including vacation and holiday time, and on a 3 day shift, some will only be there 1 of those days for several weeks or even a couple of months. Very hard to plan a shift and even harder to provide cross training to dependable team members when there's hardly any availability. The "open door" policy makes it very easy for team members to complain to HR or senior leadership for things as simple as "I don't like this job function and want to move" and then the coach gets bad reviews. The monthly team member meetings with senior staff end up being complaint sessions as well where team members can say whatever, which then gets the operations manager to talk with that person's coach, but it is impossible for the coach to justify their actions for a grievance that could have happened months ago that is just now being brought up. It's difficult to retain good team members when other places close by pay more, even if other benefits and culture aren't as good, therefore a lot of pandering is done to certain team members which makes it hard on the coaches. There was no mentoring by the senior leadership besides "read this book" which was to be done outside of work. I told my operations manager I wanted to position myself to move up but was never provided any tools to do so and only had meetings when my team wasn't performing well or there were changes coming. Summary: This role is touted as a junior management role, however, in reality, is nothing more than a glorified team member with a lot of extra requirements. Not a good management role, but could be just fine for a team member who is good at their job and has worked in other roles but wants to not do the physical stuff any more.

Advice to Management

Provide mentorship and career growth paths for coaches. Coaches are supposed to provide this to team members, but then don't get it from their leaders. Reevaluate attendance policies for team members, and don't coddle ones who have tantrums because they don't like a job function and leave during a shift without repercussions. Let the coaches delegate to their team members better. Provide a compensation system for overtime shifts, even if it's just a day for day trade once peak season is over.

There was no mentoring by the senior leadership besides "read this book" which was to be done outside of work.

5 July 2020

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2 February 2020

Why do Lowe's employees quit?

Pros

You get to meet some great people.

Cons

They do not promote from within the store. Hard work goes unnoticed High turn over rate Schedule changes without warning and youre punished for not checking everyday They do not care about their employees Low morale No balance to work home life Micro managed Zero communication Over worked VERY under paid ABSOLUTELY ZERO job security They terminate positions without warning or notice

Advice to Management

Learn how to listen to your employees Appreciate the individuals you have who work hard Communication between mgmt needs to be better

They terminate positions without warning or notice

2 February 2020

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28 March 2019

How are promotions handled at Lowe's?

Pros

Good health benefits fulltime mostly gets 39 hours

Cons

Poor management only get ahead by being a favorite not by how well you work. Company only hires most of the management from outside very little from promotions from within composition doesn't reflect skills or productivity some employees make 11 and some 20 depends on who you know. And management never does what they say they tell you one thing and do another.

Advice to Management

Try to do what you say .

Company only hires most of the management from outside very little from promotions from within composition doesn't reflect skills or productivity some employees make 11 and some 20 depends on who you know.

28 March 2019

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10 January 2019

What is the feeling of job security at Lowe's?

Pros

Great benefits, most store managers care about their staff but corporate is making it hard to retain quality invested staff.

Cons

Terrible schedule, downsizing staff all of the time, no job security, bonuses are hard or impossible to achieve, no home/work life balance.

Advice to Management

Get out

Terrible schedule, downsizing staff all of the time, no job security, bonuses are hard or impossible to achieve, no home/work life balance.

10 January 2019

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53 English questions out of 53