Magellan Health FAQ

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What is health insurance like at Magellan Health?

8 English reviews out of 8

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30 December 2018

Pros

Somewhat flexible schedule, salary instead of hourly, fair amount of PTO/holidays for new employees, ability to do your job without feeling micromanaged, starting salary was fair, ability for some employees to work from home.

Cons

The healthcare benefits are horrible considering this is an insurance company. I am worried I will get sick or injured and need to use them one day. There is so much to learn and not many people to go to if you have questions. If you ask another department for help, you are reprimanded. The rules and guidelines seem to change on a daily basis and are dependent on whom you ask. It is very frustrating and makes the company look incompetent. Employees do not stay long due to the many frustrating aspects of this company.

Advice to Management

Take the time to know who your employees are and talk to them about their experience with the company. Listen to them and hear what is going well and what is not. It’s very clear that you do not want employees approaching you for any reason when you completely ignore them on site.

The healthcare benefits are horrible considering this is an insurance company.

30 December 2018

11 February 2019

Pros

The opportunity to support those serving our country. Fantastic supervisor, but her hands are tied ( she's to professional to ever say that though).

Cons

The company does not care about the employees. When hired they mislead you into thinking you will have a full time position all year. The health insurance is horrible. If you have a question about your health insurance there is no human resources, but health advocate who often do not know the answer. They have to ask VERN, the computer program and then wait to get an email response. So it takes days to get basic information. But it gets better. If your question is complex this could go on for days to weeks back and forth. No one will call you from Magellan human resources.

Advice to Management

Realize when you have quality employees and provide better benefits. Do NOT mislead when hiring, our military deserves high quality clinicians, I would never treat a client the way the company treats the employees. Have a Human Resource dept, not a computer that staff has to ask questions.

The health insurance is horrible.

11 February 2019

Reviewed by: Military Family Life Counselor in Jacksonville, FL (Current Employee)

30 January 2019

Pros

Decent healthcare benefits and benefits in general

Cons

-The poor leadership and the perpetuation of poor leadership by upper management for years. -Perpetually understaffed in all departments. -Ineffective Human Resources Department. The HR Department does not respond to employee questions or concerns with applicable information. You cannot talk to anyone in HR and must electronically correspond with people who provide non-answers or do not respond at all. -Full-time means significantly more than 40 hours a week is required while the company preaches the balance of work and life. -Poorly organized and executed projects and initiatives -Company culture of blame -High turnover rate of productive employees -Employees are continually over-burdened by their workload -Poor training at the onset of employment and almost none afterwards -No this company does not seek to better healthcare and well-being; they lose money and accounts and try to make up for the lost revenue by tightening utilization.

Advice to Management

-The company needs better leadership at the departmental managerial level and one that is held accountable. Anonymous employee surveys are only beneficial if action is taken. -The company requires a strong Human Resources Department; this current HR is woefully inadequate. -Hire enough people to do the tasks required. Stop increasing the workload and decreasing employee positions. It is counter-intuitive that you will get a good outcome by increasing the workload and decreasing the workers. -Work on employee retention. It seems like a lot of company funds are wasted on hiring and losing employees within a year and a half or less.

Decent healthcare benefits and benefits in general

30 January 2019

Reviewed by: Clinician (Former Employee)

15 December 2019

Pros

High level of Independence in work Supervision is not micromanaging Opportunities to take rotations overseas Very little paperwork.

Cons

The health plan is basically like not having insurance. The pay is 25000 per year less than other Professionals in the same location with the same credentials. There are only seven days of PTO and from time to time they get taken from you because of inclement weather. 7 Days also includes sick vacation and any other time off you would need. There is an extremely cumbersome system of logging in and out daily. Individuals are very disconnected and isolated there is no sense of teamwork or connection most people in this position do not know other people in the same position working for the same company at the same location. Aspects of HR are contracted out or you must search for your answers in and online Forum there is very little personal service when you have questions about benefits.

Advice to Management

Provide a better Benefit Plan that covers office visits with a copay and does not require employees to spend $1,500 before anything is covered. Increase the salary. Offer more paid time off.

The health plan is basically like not having insurance.

15 December 2019

Reviewed by: MFLC (Current Employee)

29 August 2019

Pros

Decent benefits, respectful management, industry-standard pay for MFLCS, and a company that strongly demonstrates care for the well-being of its employees. I love the work, and I am glad to be a part of the valuable mission of supporting active-duty soldiers & their families with supportive, non-medical counseling. A huge pro is that there is NO micro-managing, and as long as the work is done correctly, there are no issues. There has never been any problem with pay, benefits, and the onboarding has been flawless! I had one supervisor that will always stand out in my professional experience, in a positive way, and am grateful to have gotten to work with her. Extremely supportive, a great educator, and highly informed. I enjoyed genuine mutual respect and collaboration. It has been and continues to be, valuable & fulfilling use of my skills, interests, talents, and abilities.

Cons

The least expensive health insurance plan has extremely high deductibles. It is very difficult to use allotted PTO, due to the nature of the contract/assignment. If you are working at an overseas assignment, and need to go back stateside, getting approval for PTO use is virtually impossible.

Advice to Management

Since this is a health insurance company, perhaps consider lowering the deductibles for your basic health plan. Please find a way to provide MFLCs use PTO. It is literally impossible to take a vacation, beyond a long weekend, while on assignment. Being oversees makes this very challenging. Good job on being so pro-active in caring for employees health! Thank you.

The least expensive health insurance plan has extremely high deductibles.

29 August 2019

Reviewed by: Military Family Counselor in New Haven, CT (Current Employee)

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8 English reviews out of 8