Magellan Health FAQ

All answers shown come directly from Magellan Health Reviews and are not edited or altered.

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Work Life Balance
Workplace

4 English questions out of 4

21 March 2020

What is working from home like at Magellan Health?

Pros

Great supervisors , work from home , flexible hours , nice raises , no micro management

Cons

Stressful job itself , 30 min lunch , kept applying for hr because my degree no luck

Advice to Management

Great place to work If you are looking for call center work

Great supervisors , work from home , flexible hours , nice raises , no micro management

21 March 2020

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21 May 2020

How is the work/life balance at Magellan Health?

Pros

Magellan Health does have excellent PTO with vacation and sick time combined. It's great if you are really healthy, but not so great if you get sick.

Cons

I have hesitated to write a review for years despite the morale and general treatment of employees declining over the several years since Srini Koushik became CTO here at Magellan. It was my hope that he would move on from this position, but like a horrible virus he has stuck around the company infecting it with more and more toxicity fueled by his enormous outgrown ego. If you have a chance to take a job in IT here and it's your absolute only feasible option than please go ahead and do so - everyone needs to pay the bills and you will be able to make some money before moving on to something better with management who truly cares about you. But if you have any other feasible option, you should run from this toxic Magellan IT culture that Mr. Koushik has created. When Mr. Koushik arrived, we touted himself as a savior who would make us 10x more productive by implementing Exponential Org theory. What he failed to mention was that one of his prime ways of achieving this productivity was through waves of layoffs. Wave upon wave of layoffs. The reduction in force would also be accompanied by him driving his employees to work longer hours. The idea of work life balance is a concept that Mr. Koushik has no empathy for since all he seems to be occupied with is promoting himself and all others should work in the common promotion and glorification of him. And to this end, he early on introduced Workplace from Facebook into IT. Workplace is basically the same as Facebook but geared to a work environment. It's hard to overstate how toxic the introduction of Workplace was for the IT culture here. All of the sudden you provided a platform for people to compete for favor on what is basically social media. Additionally, Mr. Koushik models this behavior on Workplace by constantly complimenting and promoting one person, Mr. Koushik. The number of times he uses "I" on his posts is disappointing. His behavior models actions that are actually harmful to teamwork. Thank goodness that Mr. Koushik hasn't found Twitter for Workplace yet. I have seen waves and waves of loyal hardworking employees get laid off, mistreated by lower level management, and the culture in IT devolve into something awful. This is a lot but what finally broke me and compelled me to write this is the pathetic way Magellan and IT security took care my personal information. Under Mr. Koushik's watch, Magellan recently became victim of ransomware and apparently my SSN and other information along with all my colleagues present and many of my colleagues who have escaped. So now in a pandemic, I also have to be worried about my identity being stolen. Did our savior and his inner circle not take the proper measures to harden our servers from attack and encrypt our data? So careless. I will give credit to Srini Koushik for one thing - he has showed how I never want to behave in my career.

Advice to Management

Please reevaluate the way you treat your IT employees.

The idea of work life balance is a concept that Mr. Koushik has no empathy for since all he seems to be occupied with is promoting himself and all others should work in the common promotion and glorification of him.

21 May 2020

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25 April 2019

What is overtime like at Magellan Health?

Pros

Other than vacation policy, I can’t name much more.

Cons

Corporate management is poor. There is little to no communication to employees about the state of our company despite numerous articles stating United Health or Anthem are considering buying Magellan. The bonus structure is poor. The expectations are ridiculous. Their infrastructure and computer applications are held together with glue. The rules change all the time. Managers are wushu washy and stressed. Did I mention THE MICROMANAGING?

Advice to Management

Get it together. Grow a spine. Start telling employees the truth about why are working with dated systems that can’t handle our current business, and how you are promising clients things we can’t produce just for the revenue.

The rules change all the time.

25 April 2019

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10 June 2019

How are flexible working hours at Magellan Health?

Pros

Some Occasional flexibility in your hours, work from home.

Cons

Very repetitive work but some may enjoy it.

Some Occasional flexibility in your hours, work from home.

10 June 2019

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4 English questions out of 4