Matalan Retail FAQ

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1 English question out of 1

27 October 2018

Does Matalan Retail offer employee discounts?

Pros

The discount is useful, most customers are really sweet and the staff are to some degree friendly.

Cons

Very little training Confusing rota Give you more shifts without notice Easy password to get through to the Staff Only Has a go at staff for customers not having a matalan card. Pays minimum wage and expects us to do everything From recovery to the tills, to the stock room and delivery Complains about the competition all the time and doesn't ask if we have any ideas to help. One single idea is not enough to persuade them to do anything. You get told that at Matalan you are part of a family when they treat you nothing as the sort. They gave me a letter for a meeting to review my contract and when I opened up it the meeting had already gone In a review meeting with a manager they told me I wasn't getting any amazing feedback on tills, had heard nothing about my work on everything else. No feedback had been given to me until this point. Then patronised me for turning up at the wrong shift from their confusing rota and they didn't even call me. (At least I got the day right, they couldn't even get week right)

Advice to Management

Text or email us our shifts. Style out a new rota Give temps or new people weekly feedback Remember if you didn't have any staff you wouldn't have a Matalan. It's not just the customers.

The discount is useful, most customers are really sweet and the staff are to some degree friendly.

27 October 2018

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1 English question out of 1