Matalan Retail FAQ

All answers shown come directly from Matalan Retail Reviews and are not edited or altered.

21 English questions out of 21

27 October 2018

Does Matalan Retail offer employee discounts?

Pros

The discount is useful, most customers are really sweet and the staff are to some degree friendly.

Cons

Very little training Confusing rota Give you more shifts without notice Easy password to get through to the Staff Only Has a go at staff for customers not having a matalan card. Pays minimum wage and expects us to do everything From recovery to the tills, to the stock room and delivery Complains about the competition all the time and doesn't ask if we have any ideas to help. One single idea is not enough to persuade them to do anything. You get told that at Matalan you are part of a family when they treat you nothing as the sort. They gave me a letter for a meeting to review my contract and when I opened up it the meeting had already gone In a review meeting with a manager they told me I wasn't getting any amazing feedback on tills, had heard nothing about my work on everything else. No feedback had been given to me until this point. Then patronised me for turning up at the wrong shift from their confusing rota and they didn't even call me. (At least I got the day right, they couldn't even get week right)

Advice to Management

Text or email us our shifts. Style out a new rota Give temps or new people weekly feedback Remember if you didn't have any staff you wouldn't have a Matalan. It's not just the customers.

The discount is useful, most customers are really sweet and the staff are to some degree friendly.

27 October 2018

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24 August 2020

How are senior leaders perceived at Matalan Retail?

Pros

I genuinely can't think of a single pro

Cons

- they pay £5.65 p/h from 18 onwards. £4 for 16-17 y/os. pretty sure this is illegal - the managers are incompetent and known for stealing - no regard for employees personal lives, they expect you to come in without checking if you are available.

Advice to Management

you need a complete reformation

- the managers are incompetent and known for stealing

24 August 2020

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29 October 2020

How are the career development opportunities at Matalan Retail?

Pros

Flexible Weekend and evening work available

Cons

No career prospects or decent contracts

Advice to Management

Give better contracts eg set hours even if on a rolling basis and not zero hour / 4 hour contracts

No career prospects or decent contracts

29 October 2020

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9 March 2019

What kind of career opportunities exist at Matalan Retail?

Pros

Friendly atmosphere, salary above minimum wage, staff discount

Cons

Only 8 hours a week, few opportunities for advancement

Advice to Management

Use your budget to hire fewer staff to work more hours

Only 8 hours a week, few opportunities for advancement

9 March 2019

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19 September 2020

How are promotions handled at Matalan Retail?

Pros

Amazing team, opportunity to learn and grow.

Cons

Long hours and last min promotions

Advice to Management

Amazing team, Store manager is definitely an asset to the company

Long hours and last min promotions

19 September 2020

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21 English questions out of 21