Merlin Entertainments Career Development FAQ

Pros

Good product/ service, customer centric. Work life balanced good compensation.

Cons

Overall senior management wasn't ideal and lack of career development opportunity.

Pros

Fantastic opportunity to grow quickly in this fast-paced company. Everyone actively demonstrates a passion for delivering memorable experiences. A 'fun' culture permeates all levels and divisions of the organization. Strong learning & development offering internally, plus support for completing your studies at school and college. Great, competitive benefits in the US, and nice perks including free tickets! Very active in sustainability efforts, plus ample opportunity to get involved in the two charities Merlin supports - Merlin's Magic Wand and SEA LIFE Trust.

Cons

A company this size, growing at this pace, means you have to be ready to jump in from day 1. There's lots of change which can unsettle some and being so guest-focused means smaller support teams 'behind-the-scenes' than you might expect (makes for great, varied, impactful job roles though!)

Pros

Working with wonderful people in an exciting environment! Putting their staff first when it mattered

Cons

Salary wasn't great consideration most performers had professional training although I believe they've taken on the feedback and this has now increased.

Pros

creative freedom, lots of LEGO building, other room for growth and development.

Cons

Salary is low. Very rarely bonus. Not a lot of possibilities for upward mobility in the company in this role.

Pros

Very fun place to work where you make friends for life. Engaging day to day structure where you can challenge yourself and learn lots of transferable skills within one industry. For example, I gained recruitment, L&D, marketing insight, guest facing, staff management and many more skills just from the one role in one of the parks smaller departments. Home grown style of progression, with lots of internal training and chances to develop

Cons

Occasionally demanding on hours, but predictable demand that comes with time of year (for example, I knew Halloween was going to be our busiest time of year with long hours). Pay is fine on hourly, however lower tier perm positions often lack the salary that comes with additional work load. Turn style method of staffing means lots of fresh faces moving in and out of the business, this can create a lot of competition when it comes to progression. Limited progression within my chosen department, must have a keen interest in other key areas of the park like rides or retail if you decide you wish to create a career. For a lot of people it is not sustainable enough to be a forever job, but I think with the nature of the business that is ok and I enjoyed my time there but an eventual expiry date was clear.