Merlin Entertainments Career Development FAQ

Pros

Good product/ service, customer centric. Work life balanced good compensation.

Cons

Overall senior management wasn't ideal and lack of career development opportunity.

Pros

Fantastic opportunity to grow quickly in this fast-paced company. Everyone actively demonstrates a passion for delivering memorable experiences. A 'fun' culture permeates all levels and divisions of the organization. Strong learning & development offering internally, plus support for completing your studies at school and college. Great, competitive benefits in the US, and nice perks including free tickets! Very active in sustainability efforts, plus ample opportunity to get involved in the two charities Merlin supports - Merlin's Magic Wand and SEA LIFE Trust.

Cons

A company this size, growing at this pace, means you have to be ready to jump in from day 1. There's lots of change which can unsettle some and being so guest-focused means smaller support teams 'behind-the-scenes' than you might expect (makes for great, varied, impactful job roles though!)

Pros

Flexible Hours Friendly Staff

Cons

Senior Members of management have their own little clique Reminds me of a highschool Lack of training and Support Under Staffed

Pros

creative freedom, lots of LEGO building, other room for growth and development.

Cons

Salary is low. Very rarely bonus. Not a lot of possibilities for upward mobility in the company in this role.

Pros

Merlin offers one of the best health care packages in the industry. Very much a fun place to work where you can meet unique and personable professionals. I loved the welcoming environment and the feel that no matter how large a company you still felt connected.

Cons

The pride themselves in training but, very rarely offered any trainings for their first time managers and leaders. There’s also an abundance of tenured team members that just don’t care about the growth and lazily manage to stay onboard hurting the potential of what could be if we hired newer talent.

Advice to Management

Please seek out ways to better train your teams from the top down. Invest on a good training platform that will elevate your leaders.