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How is management perceived at Mom365?

13 English reviews out of 13

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31 August 2018

Pros

I wish I could think of one

Cons

Where to start? 4 CEO’s in 48 months. Constant realignment. Overworked and under paid. New Owner/CEO has no clue how to run this business and has terminated anyone that did. Photographers work too hard for little pay off and are not valued by the company or the hospital staff. Home office left with a skeleton crew which leaves the field management with no support. New managers brought in making substantially more than DM’s that had worked 24/7 for years and these new people are coming from mall studio management and are trying to treat it like retail which doesn’t work in a hospital setting but they refuse to listen to the employees that are the boots on the ground. The company is not being honest with their hospital clients about the state of the business . Just a sad, sad disaster.

Advice to Management

Get real. If you don’t fix the root of the problem and treat people fairly, you have zero chance for survival.

New managers brought in making substantially more than DM’s that had worked 24/7 for years and these new people are coming from mall studio management and are trying to treat it like retail which doesn’t work in a hospital setting but they refuse to listen to the employees that are the boots on the ground.

31 August 2018

Reviewed by: Anonymous in United States (Anonymous Employee)

31 July 2018

Pros

I loved all the DMs that I worked with, my RD was the best supervisor there is, and I loved my team of photographers. This job used to be so much fun.

Cons

Company is constantly restructuring and realigning people (which happens in every company...) HOWEVER the company recently went through a buy out and I was fired without notice. My boss was fired without notice. A lot of people have lost their job. You get more work every year, but zero compensation for it. Raises are not given. Everyone is doing what they can to try and save their job. The areas are huge, and can no longer be properly managed. I have been gone three weeks and still have photographers calling me because they aren't sure who their boss is. Hospitals are calling upset because there isn't any coverage, and they want out of their contracts. Moms are calling because there is a no longer a customer service dept and they have no idea who to call to receive the products that they paid for. There is no way the company is going to stay open with the amount of hospitals that are cancelling, the amount of photographers quitting, and how unhappy the remaining management is.

Advice to Management

RUN.

There is no way the company is going to stay open with the amount of hospitals that are cancelling, the amount of photographers quitting, and how unhappy the remaining management is.

31 July 2018

Reviewed by: Anonymous in United States (Anonymous Employee)

8 October 2018

Pros

it's a beautiful job, you finish work day when you are done with your work, get to work in a nice environment, no direct management on top of you.

Cons

you work for minimum vage, and you get some comission you are paid for what is higher. very low wage, the only ones who stay for a longer time are the trainers. they have 401 k and medical insurance, which is basic and no one knows about any of the insurance cause the company is not doing enough to help to understand them. i would rather not to get medical insurance since my salary is low anyway and would get better coverage throw the medi care. since the company was bought management is chaotic, my district management is basically existing, the new photographers are not well trained and no one is checking on that. most of the photographers are part-time moms who obviously have another salary to pay the bills.

Advice to Management

remove the benefits to part timers insted give them bonuses, or higher commissions. when you are finishing work at 1.00 pm then you know you have to many photographers working the same shift and no one is making money.

since the company was bought management is chaotic, my district management is basically existing, the new photographers are not well trained and no one is checking on that.

8 October 2018

Reviewed by: Sales Associate/Photographer in United States (Current Employee)

20 November 2018

Pros

You get to see all the new born babies

Cons

You work yourself to death, for a company that does not care about you. You work your butt off to make your money and you have to fight and prove that they owe you money. I always keep print outs of my sales so I could prove how much my pay checks should be. They hold some of your money for some unknown reason. Nobody really knows why you can't get a straight answer why some commissions are held and some are not. I think it's because they don't think we would notice . Also management is a joke. They want you to work 2-3 hospitals a day 6 days a week and yet they won't cover hospitals.

Advice to Management

Instead of taking away incentives give us bigger commission rates. For those of us who do sell and don't EVER get fall back back pay, they incentives are bonuses for us.

Also management is a joke.

20 November 2018

Reviewed by: Photographer in Columbus, OH (Current Employee)

4 May 2020

Pros

The experience and the babies

Cons

Pay and management issues. Extremely low pay.

Pay and management issues.

4 May 2020

Reviewed by: Photographer in Cleveland, OH (Former Employee)

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13 English reviews out of 13