Mom365 FAQ

All answers shown come directly from Mom365 Reviews and are not edited or altered.

17 English questions out of 17

31 August 2018

How are senior leaders perceived at Mom365?

Pros

I wish I could think of one

Cons

Where to start? 4 CEO’s in 48 months. Constant realignment. Overworked and under paid. New Owner/CEO has no clue how to run this business and has terminated anyone that did. Photographers work too hard for little pay off and are not valued by the company or the hospital staff. Home office left with a skeleton crew which leaves the field management with no support. New managers brought in making substantially more than DM’s that had worked 24/7 for years and these new people are coming from mall studio management and are trying to treat it like retail which doesn’t work in a hospital setting but they refuse to listen to the employees that are the boots on the ground. The company is not being honest with their hospital clients about the state of the business . Just a sad, sad disaster.

Advice to Management

Get real. If you don’t fix the root of the problem and treat people fairly, you have zero chance for survival.

New managers brought in making substantially more than DM’s that had worked 24/7 for years and these new people are coming from mall studio management and are trying to treat it like retail which doesn’t work in a hospital setting but they refuse to listen to the employees that are the boots on the ground.

31 August 2018

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30 July 2018

What are some insights into the strategy or vision at Mom365?

Pros

The babies are cute - the only plus.

Cons

New ownership is terrible. Lack of communication, but plenty of terminations with no severence. Picture People went bankrupt and now own Mom365. Way to go. You don’t want to work for them, no guidance.

Advice to Management

Get your heads on straight and try to not bankrupt this business.

Lack of communication, but plenty of terminations with no severence.

30 July 2018

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31 July 2018

How is management perceived at Mom365?

Pros

I loved all the DMs that I worked with, my RD was the best supervisor there is, and I loved my team of photographers. This job used to be so much fun.

Cons

Company is constantly restructuring and realigning people (which happens in every company...) HOWEVER the company recently went through a buy out and I was fired without notice. My boss was fired without notice. A lot of people have lost their job. You get more work every year, but zero compensation for it. Raises are not given. Everyone is doing what they can to try and save their job. The areas are huge, and can no longer be properly managed. I have been gone three weeks and still have photographers calling me because they aren't sure who their boss is. Hospitals are calling upset because there isn't any coverage, and they want out of their contracts. Moms are calling because there is a no longer a customer service dept and they have no idea who to call to receive the products that they paid for. There is no way the company is going to stay open with the amount of hospitals that are cancelling, the amount of photographers quitting, and how unhappy the remaining management is.

Advice to Management

RUN.

There is no way the company is going to stay open with the amount of hospitals that are cancelling, the amount of photographers quitting, and how unhappy the remaining management is.

31 July 2018

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14 August 2019

Is Mom365 a good company to work for?

Pros

Great company.. Love it. Thanks

Cons

Can't think of any cons

Great company.. Love it.

14 August 2019

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31 July 2018

What is the company culture like at Mom365?

Pros

I loved all the DMs that I worked with, my RD was the best supervisor there is, and I loved my team of photographers. This job used to be so much fun.

Cons

Company is constantly restructuring and realigning people (which happens in every company...) HOWEVER the company recently went through a buy out and I was fired without notice. My boss was fired without notice. A lot of people have lost their job. You get more work every year, but zero compensation for it. Raises are not given. Everyone is doing what they can to try and save their job. The areas are huge, and can no longer be properly managed. I have been gone three weeks and still have photographers calling me because they aren't sure who their boss is. Hospitals are calling upset because there isn't any coverage, and they want out of their contracts. Moms are calling because there is a no longer a customer service dept and they have no idea who to call to receive the products that they paid for. There is no way the company is going to stay open with the amount of hospitals that are cancelling, the amount of photographers quitting, and how unhappy the remaining management is.

Advice to Management

RUN.

Company is constantly restructuring and realigning people (which happens in every company...) HOWEVER the company recently went through a buy out and I was fired without notice.

31 July 2018

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17 English questions out of 17