What is a typical working day like at NEXT?

Pros

Flexibility with shift swaps or changes Great discount Friendly company

Cons

Slow to change pay grade after amount of years or birthday

Pros

Although not currently available this company has a shift market place where you can offer up shifts or pick up extra hours which I think is really useful and allows for more flexible working

Cons

Low pay especially for under 25s can be really tiring on feet all day. Only small contracts offered

Advice to Management

Show loyalty to existing staff by allowing them to add hours to contract

Pros

Good internal shift system, Hard working team, Nice and honest manager

Cons

Hard to keep up with weekly targets, can’t leave until you have finished your tasks, often working over set hours

Pros

- Friendly and helpful colleagues - Flexible hours

Cons

- Management are often completely disorganised and some managers aren’t particularly nice people - No paid breaks - No warning when they change your shift times or schedule extra hours for you

Advice to Management

Communicate more with employees

Pros

Good flexibility on overtime, with an online shift swap or pickup system, without going through management Decent enough staff discount

Cons

Little to no encouragement or motivation for growth, or training provided besides hours of mind-numbing videos. Lots of gossip in the workplace, and chronically understaffed, often facing the brunt of customers because there's two staff in the whole store, whilst management are off the shop floor.

Advice to Management

Focuses for the shopfloor and fulfillment in a way that staff feel they are actually contributing. More staff needed in

Pros

Easy to select and offer up shifts, Good discounts

Cons

Bad store management, 30 minute break for 10 hour shift

Pros

Great flexibility using their online shift marketplace

Cons

Awful hours and pay, had to pay for parking

Advice to Management

None, the management was fab

Pros

Free/discounted clothes. Large environment so bound to find other staff members you get on with.

Cons

Minimum wage Minimum legal breaks (unpaid) Militant clock in/out system - 3 minutes late? you miss out on 15 mins pay. Also, you never leave on time. Awful repetitive royalty free music constantly in your ear. Inconsistent returns policy you have to deal with. Returned items were made to immediately be put back on the shop floor without being checked or cleaned, customers would frequently find used tissues or foul smells in clothing and you will be the recipient of their anger. Water on shop floor was banned just as I left. WATER. If you wanted a drink, you had to go all the way up to the staff room on the third floor but don't go for too long or too frequently or you get called out. Awful training, new staff were often given no formal support on their first shift, instead left to figure things out on their own or hope that another member of staff will have time to help them out. Poor progression, even team leaders were making less than regular CSA's at neighbouring stores. Strange "team coach" role which doesnt provide any extra pay but takes on leadership responsibilities. Younger staff were frequently pressured by management to take additional hours.

Pros

Friendly, helpful and good shift lengths

Cons

Management was a bit of a rabble

Pros

Shift availability was very good

Cons

Everyone was over works and un appreciated despite completing the work you had to amstand and act like you were working