NHS Professionals FAQ

All answers shown come directly from NHS Professionals Reviews and are not edited or altered.

15 English questions out of 15

18 February 2019

How are the career development opportunities at NHS Professionals?

Pros

What the business stands for; saving the NHS money and improving patient care; is commendable. The business can only improve.

Cons

It feels as though 95% of the corporate employees are massively over stretched. It feels like the entire business is constantly under resourced. There is a lot of job dissatisfaction within most teams. The culture at Head office can be toxic at times due to a general lack of ownership and zero appetite for teamworking in the majority of teams. The majority of support functions for corporate staff are awful. Training, development and career progression are almost non existent, HR seem totally disinterested and incompetent, staff inductions are a joke and IT is shocking. Senior Management Team appear to be out of touch with the day to day operations and concern of their staff. Employee welfare is poor. Communication within the business is woeful. Nobody ever picks up the phone. Internal and external customer service is poor. Staff turnover is high so knowledge is lost and it’s a never ending cycle of new staff who don’t have time to learn their role properly. Too many people in customer service roles don’t care about their customers. The organisation is extremely gradist with senior managers and leaders often appearing condescending and patronising to staff. Morale in certain teams is on the floor and has been since I joined the organisation.

Advice to Management

Start with the basics; Improve communication, encourage staff to take ownership of issues, focus on the customer. Look after your staff.

Training, development and career progression are almost non existent, HR seem totally disinterested and incompetent, staff inductions are a joke and IT is shocking.

18 February 2019

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15 October 2020

What kind of career opportunities exist at NHS Professionals?

Pros

Flexible working Laid back management Areas for development

Cons

Quite impersonal as such a large corporation

Areas for development

15 October 2020

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7 July 2018

What are some insights into the strategy or vision at NHS Professionals?

Pros

I am passionate in care service, this might help me to improve my care experience

Cons

hard working, more responsibility and accountability job

Advice to Management

this needs more time management

hard working, more responsibility and accountability job

7 July 2018

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18 February 2019

How are senior leaders perceived at NHS Professionals?

Pros

What the business stands for; saving the NHS money and improving patient care; is commendable. The business can only improve.

Cons

It feels as though 95% of the corporate employees are massively over stretched. It feels like the entire business is constantly under resourced. There is a lot of job dissatisfaction within most teams. The culture at Head office can be toxic at times due to a general lack of ownership and zero appetite for teamworking in the majority of teams. The majority of support functions for corporate staff are awful. Training, development and career progression are almost non existent, HR seem totally disinterested and incompetent, staff inductions are a joke and IT is shocking. Senior Management Team appear to be out of touch with the day to day operations and concern of their staff. Employee welfare is poor. Communication within the business is woeful. Nobody ever picks up the phone. Internal and external customer service is poor. Staff turnover is high so knowledge is lost and it’s a never ending cycle of new staff who don’t have time to learn their role properly. Too many people in customer service roles don’t care about their customers. The organisation is extremely gradist with senior managers and leaders often appearing condescending and patronising to staff. Morale in certain teams is on the floor and has been since I joined the organisation.

Advice to Management

Start with the basics; Improve communication, encourage staff to take ownership of issues, focus on the customer. Look after your staff.

The organisation is extremely gradist with senior managers and leaders often appearing condescending and patronising to staff.

18 February 2019

See answer

20 November 2018

How is management perceived at NHS Professionals?

Pros

There can be lots of shifts good weekend rate

Cons

Poor management who are rude and incompetent. Unorganised training no support during application process which is very lengthy

Advice to Management

Learn some manners and people skills

Poor management who are rude and incompetent.

20 November 2018

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15 English questions out of 15