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What is the company culture like at Nacro?

5 English reviews out of 5

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25 October 2018

Pros

Good holiday allowance but my god you need it !! good money when you reach the top of your pay structure/band. Good training, flexible hours ( after a fight)

Cons

workers are jack of all trades and master of none, continually spinning plates, then when one drops they all drop, No structure to managing the service users ( who run the projects) Management in my area very UNSUPPORTIVE, bullying culture, tick box excercising to satisfy funders. not well thought of with other agencies. Risk assessments out of date and ignored, no money to spend on the project.micro managed.

Advice to Management

Pay for a rental management team, your budget and HB income is substantial. start managing it professionally, you will recoup their wages within 6 months as they will manage rents and arrears. !!! think about it ..... if you won a years funding and rental income would you let 300 project coordinators up and down the country manage your winnings ?? Invest in your employees,

Management in my area very UNSUPPORTIVE, bullying culture, tick box excercising to satisfy funders.

25 October 2018

Reviewed by: Support Worker in London, England (Former Employee)

21 March 2020

Pros

Absolutely none , unless you are a friend of someone working in management

Cons

Biased recruitment methods , terrible recruitment staff , highly disorganized , no scope for progression , clique culture with jobs for mates

Advice to Management

Recruit properly and fairly , offer progression and recruit on a fair basis ,

Biased recruitment methods , terrible recruitment staff , highly disorganized , no scope for progression , clique culture with jobs for mates

21 March 2020

Reviewed by: Project Worker in Cardiff, Wales (Current Employee)

3 April 2019

Pros

Friendly and collaborative company with great people.

Cons

There were literally no downsides

Friendly and collaborative company with great people.

3 April 2019

Reviewed by: Anonymous in United Kingdom (Anonymous Contractor)

17 September 2020

Pros

The workers are dedicated and it’s a lovely team

Cons

Bullying Culture Management make decisions with no consideration or though for operational team No support day to day whatsoever

Advice to Management

Listen and communicate, experience the frontline operations for yourself before making decisions!

Bullying Culture

17 September 2020

Reviewed by: Manager in Newcastle upon Tyne, England (Current Employee)

27 October 2020

Pros

Has really good intentions but unfortunately doesn’t seem to have the know how in senior management.

Cons

Doesn’t treat its employees well, just numbers Poor financial management from senior leaders Focussed on management as opposed to leadership Has a ‘blame culture’ Has a tendency to offer the lowest price to commissioners and over promising in what can be realistically achieved, leading to services which are poorly delivered Is an organisation where various departments are ‘small isolated and disconnected islands’ which results in lack of organisational direction.

Advice to Management

I would say you all need to work together and pull in the same direction, treat staff with a bit of respect and have people in senior management who are both operationally and strategically aware, NACRO could do well. It doesn’t have such a positive reputation outside of NACRO and there is a point in every organisation where reflecting on what ISN’T working well brings more value and success than focussing on what did work well. Allow constructive criticism from your employees and ask, possibly allowing anonymous feedback, how staff feel about working at NACRO. I left without secure employment to go to having worked continuously for 22 years without break as I felt being unemployed would be better for my mental health and general wellbeing. Having worked well over my contracted hours to ensure I was able to deliver contractual requirements I found it quite disheartening that the response was ‘I’m quite surprised to hear that you’re working more hours than you should be’ as this had been pointed out by a number of colleagues (who also had the sane response) and emails from senior leaders were sent late at night on Sundays (which tells me they’re either not working through the week or they’re also putting in extra hours because of the demands of the job).

Has a ‘blame culture’

27 October 2020

Reviewed by: Support Worker in Birmingham, England (Former Employee)

5 English reviews out of 5