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How is management perceived at Nacro?

4 English reviews out of 4

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27 October 2020

Pros

Has really good intentions but unfortunately doesn’t seem to have the know how in senior management.

Cons

Doesn’t treat its employees well, just numbers Poor financial management from senior leaders Focussed on management as opposed to leadership Has a ‘blame culture’ Has a tendency to offer the lowest price to commissioners and over promising in what can be realistically achieved, leading to services which are poorly delivered Is an organisation where various departments are ‘small isolated and disconnected islands’ which results in lack of organisational direction.

Advice to Management

I would say you all need to work together and pull in the same direction, treat staff with a bit of respect and have people in senior management who are both operationally and strategically aware, NACRO could do well. It doesn’t have such a positive reputation outside of NACRO and there is a point in every organisation where reflecting on what ISN’T working well brings more value and success than focussing on what did work well. Allow constructive criticism from your employees and ask, possibly allowing anonymous feedback, how staff feel about working at NACRO. I left without secure employment to go to having worked continuously for 22 years without break as I felt being unemployed would be better for my mental health and general wellbeing. Having worked well over my contracted hours to ensure I was able to deliver contractual requirements I found it quite disheartening that the response was ‘I’m quite surprised to hear that you’re working more hours than you should be’ as this had been pointed out by a number of colleagues (who also had the sane response) and emails from senior leaders were sent late at night on Sundays (which tells me they’re either not working through the week or they’re also putting in extra hours because of the demands of the job).

Poor financial management from senior leaders

27 October 2020

Reviewed by: Support Worker in Birmingham, England (Former Employee)

25 April 2019

Pros

Flexible working and Generous annual leave

Cons

No clear development of staff for senior roles. Lack of management and direction

Lack of management and direction

25 April 2019

Reviewed by: Office Staff in United Kingdom (Current Employee)

27 October 2020

Pros

Has really good intentions but unfortunately doesn’t seem to have the know how in senior management.

Cons

Doesn’t treat its employees well, just numbers Poor financial management from senior leaders Focussed on management as opposed to leadership Has a ‘blame culture’ Has a tendency to offer the lowest price to commissioners and over promising in what can be realistically achieved, leading to services which are poorly delivered Is an organisation where various departments are ‘small isolated and disconnected islands’ which results in lack of organisational direction.

Advice to Management

I would say you all need to work together and pull in the same direction, treat staff with a bit of respect and have people in senior management who are both operationally and strategically aware, NACRO could do well. It doesn’t have such a positive reputation outside of NACRO and there is a point in every organisation where reflecting on what ISN’T working well brings more value and success than focussing on what did work well. Allow constructive criticism from your employees and ask, possibly allowing anonymous feedback, how staff feel about working at NACRO. I left without secure employment to go to having worked continuously for 22 years without break as I felt being unemployed would be better for my mental health and general wellbeing. Having worked well over my contracted hours to ensure I was able to deliver contractual requirements I found it quite disheartening that the response was ‘I’m quite surprised to hear that you’re working more hours than you should be’ as this had been pointed out by a number of colleagues (who also had the sane response) and emails from senior leaders were sent late at night on Sundays (which tells me they’re either not working through the week or they’re also putting in extra hours because of the demands of the job).

Focussed on management as opposed to leadership

27 October 2020

Reviewed by: Support Worker in Birmingham, England (Former Employee)

8 December 2020

Pros

Engagement with amazing young people. Good stepping stone to understand teaching & learning within diverse classroom settings aimed at engaging with disadvantaged young people that present challenging learning environments. Again the day to day engagement with young people, some of which i'll never forget and will always wish well for.

Cons

Very little opportunity, 'Change' programme that changed very little & gave little opportunity to ambitious staff members willing to make a difference. Lack of development, little investment in resources for Teaching & Learning development within classroom & no investment in competent, ambitious young staff. Depending on management, false promises & little organisation. Can be A horrible culture within staff team, especially when in pressurised situations but that could be down to individual personalities that i had the unfortunate time in having to deal with. Little support from some senior management with some quite serious issues, very much a 'Draw A Line' mentality.

Advice to Management

Recognise competent, ambitious staff & develop them, give them opportunities to make a difference within the organisation. Seems an organisational structure very comfortable, little change or opportunity to make change at decent levels so stagnant. Lot's of managerial time spent on conference calls but little noticeable action or leading examples. Better understand the ground level day to day & protect staff in centres, very reactive approach at all levels which isn't good enough - I personally experienced dangerous incidents that could have easily been avoided but Nacro won't invest or amend policy despite talks for multiple academic years on the need for extra security measures so staff are put at unnecessary risk doing their Day To Day dob. Also, check on staff welfare following these incidents where staff are faced with dangerous situations cause my own welfare & colleagues welfare wasn't checked on following very threatening incidents. Although I do have a huge amount of respect & appreciation for Campbell Robb CEO who on numerous occasions visited our centre & genuinely shares A passion to really support Nacro's work, although leaving I sincerely do wish him every success at Nacro & believe he is in a position to make changes within Nacro. I'll always be a supporter of Nacro despite my reasons for having to move on & leave especially within my local centre whereby there is so much potential but it just wasn't put in a good position to thrive, unfortunately.

Depending on management, false promises & little organisation.

8 December 2020

Reviewed by: Tutor in Peterborough, England (Former Employee)

4 English reviews out of 4