Nationwide Building Society Diversity And Inclusion FAQ

Read what Nationwide Building Society employees think about diversity and inclusion at the company, and if their workforce is comprised and supportive of individuals of varying gender, ethnicity, age, sexual orientation, religion and other attributes.

Nationwide Building Society has a diversity rating of 4.1.

All answers shown come directly from Nationwide Building Society Reviews and are not edited or altered.

Does there seem to be diversity at Nationwide Building Society?

18 English reviews out of 18

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14 January 2021

Pros

excellent team atmosphere and managers always there to support you

Cons

The diversity in the leadership perhaps could be improved

Advice to Management

Improve the diversity across the leadership roles

The diversity in the leadership perhaps could be improved

14 January 2021

Reviewed by: Customer Service Advisor in Swindon, England (Current Employee)

18 May 2021

Pros

Customers always first and pride with good diversity and inclusion

Cons

Low salary Not much opportunity to grow Poor work life balance

Customers always first and pride with good diversity and inclusion

18 May 2021

Reviewed by: Quality Assurance in Bournemouth, England (Former Employee)

30 June 2020

Pros

Can't fault them for taking care of staff, wellbeing, personal circumstances, mental health etc. Also very strong values, do the right things for the right reason.

Cons

Lack of diversity, slow to move/react, but they're very aware of it and improving

Advice to Management

Keep listening to the bright, forward thinking people, not necessarily senior people.

Lack of diversity, slow to move/react, but they're very aware of it and improving

30 June 2020

Reviewed by: Communications Manager in Gloucester, England (Current Employee)

16 September 2021

Pros

Excellent pension Manageable workload Friendly and inclusive culture

Cons

Technologically behind Slow to change

Friendly and inclusive culture

16 September 2021

Reviewed by: Equity Release Adviser in Northampton, England (Current Employee)

10 September 2021

Pros

You get to know your colleagues and share a lot with them, your first hand experience is always desirable if you want to move to another role, senior management tend to stay in touch and do teams meetings/ blogs

Cons

Too much pressure, we are expected to sell and discuss products which aren't suitable for most people (like later life mortgages, online only accounts, loans, insurance), I understand we are a business but branch colleagues are expected to sell everything whereas head office/ contact centre aren't expected to sell like we are there is way too much observation/ assessments/ reviews, everything is so regulated and strict and the job can feel suffocating as there is so much to do as a cashier the pay is shockingly low for what we are expected to do and the stress we take on there is way too much micromanagement, silly initiatives and time wasting activities like mission promises, goal setting, diversity promises... our job is to serve the members who need us, and these other tasks just get in the way (we are also expected to do this while the branch is open, serving people and needing to do our own balancing etc) they will tell you that they focus on career development but more often than not you are denied internal roles and your manager will struggle to replace you, therefore creating a tension when you are trying to advance your career TLDR: don't apply if you don't like sales or are introverted, lots of unnecessary exercises and tasks, too much emphasis on digital and having to sell products as that shows you are competent

Advice to Management

STOP micromanaging and give your cashiers space to get on with the transaction themselves, upper management: slow down with the updates, stop making us front line staff do extra useless stuff when we barely get through the day just by serving, support branch staff and take the stress from us as we are feeling burnt out and anxious, it never stops

there is way too much micromanagement, silly initiatives and time wasting activities like mission promises, goal setting, diversity promises... our job is to serve the members who need us, and these other tasks just get in the way (we are also expected to do this while the branch is open, serving people and needing to do our own balancing etc)

10 September 2021

Reviewed by: Member Representative in Birmingham, England (Current Employee)

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18 English reviews out of 18

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