Natwest FAQ

All answers shown come directly from Natwest Reviews and are not edited or altered.

29 English questions out of 29

21 February 2020

Does Natwest offer dental insurance?

Pros

If you're prepared to put the work in and are flexible with hours etc., it's a business that rewards good performance. There's a great range of different roles in a large number of locations in the UK (I've worked in 5 different roles across 3 departments, and am now a manager in Fraud Operations Manchester). Also pleased by the benefits (dental insurance etc.), and the group has a great ShareSave scheme.

Cons

as with all telephony, the hours can be unforgiving (shift-based). it's a fast paced environment and behaviour/performance changes are expected to be implemented very quickly.

Also pleased by the benefits (dental insurance etc.), and the group has a great ShareSave scheme.

21 February 2020

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4 February 2020

Does Natwest have a pension plan?

Pros

flexible working, people, final salary pension

Cons

too risk averse, too beurocratic, too easy to say no to things

Advice to Management

trust your staff and trust your customers

flexible working, people, final salary pension

4 February 2020

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27 February 2019

Does Natwest offer life insurance?

Pros

Cheaper life insurance and critical illness. Free tea and coffee

Cons

Too many to list. Anything that you think about any aspect of a job is dreadful but mostly the bullying, many many targets of which many of unachievable, the way customers and staff are treated and low morale

Advice to Management

10 years on and still mainly owned by the tax payer. Clearly needs a major changes including the management

Cheaper life insurance and critical illness.

27 February 2019

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19 January 2019

How are the career development opportunities at Natwest?

Pros

Nothing positive and I would not look for employment here

Cons

No career progress, no job guarantee, no control over what you do, chasing numbers and you are stifled by the managers and the LCEOs, Customer outcome is secondary and only interested in sales, Hurtling down the same road as they were before crashing in 2008, You are micro managed to an inch of your life, No work life balance and no consideration given to employees with young children, Dead end job.

Advice to Management

Review culture and practises immediately before you end up with more issues much more serious than what you had before.

No career progress, no job guarantee, no control over what you do, chasing numbers and you are stifled by the managers and the LCEOs, Customer outcome is secondary and only interested in sales, Hurtling down the same road as they were before crashing in 2008, You are micro managed to an inch of your life, No work life balance and no consideration given to employees with young children, Dead end job.

19 January 2019

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1 February 2020

What kind of career opportunities exist at Natwest?

Pros

Investment in staff development

Cons

Small time operator in its field, limited opportunities once you’re past the first couple of years

Advice to Management

Consider a long term high value segment to dominate and develop rather than spending time trying to be all things to all people

Small time operator in its field, limited opportunities once you’re past the first couple of years

1 February 2020

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29 English questions out of 29