PNC Financial Services Group Compensation FAQ

Read what PNC Financial Services Group employees think about their compensation at the company.

PNC Financial Services Group has a compensation and benefits rating of 3.4. If you want to know how much PNC Financial Services Group employees make, head to their Salaries page to see a list of salaries per occupation, along with bonuses.

All answers shown come directly from PNC Financial Services Group Reviews and are not edited or altered.

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14 English questions out of 14

2 April 2020

What are sales commissions like at PNC Financial Services Group?

Pros

Benefits, encouraged employees to participate in company wide activities, training, and some managers are great

Cons

Pay. No commission cap is great for somebody working at an affluent branch but bonuses are hard to earn if you work elsewhere. We were always short staffed; that meant working late, getting sent to other branches to fill in at least once a week, and everyone was stressed out bc we were doing 3 jobs at once. Multitasking is essential in most jobs but this much work for so little pay left me with no work/life balance.

Advice to Management

Hire decent people who will stay with the company and pay them enough to want to. Give reasonable raises along with promotions so there is less bouncing around between banks.

No commission cap is great for somebody working at an affluent branch but bonuses are hard to earn if you work elsewhere.

2 April 2020

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15 June 2020

How often do employees say they are paid at PNC Financial Services Group?

Pros

You get paid on time

Cons

AML Operations is the Perfect Example of a TOXIC Work Environment You haven't lived until you've received, in February 2019, an invitation from a senior manager for a process improvement meeting called "Make AML Great Again". And senior management ran the department just like the current occupant of the White House. Yes, you read that correctly, and of course this happened during Black History Month. Senior management is clueless, and are only interested in hearing from "yes men" who blindly agree with management's ideas. If you ask for clarification on something, you are marked as "difficult" and will be targeted accordingly, a process referred to by AML senior management and team leads as being "managed out of PNC". The team leads/managers that distribute the work do so in a bullying fashion at the direction of senior management, by assigning employees that are not viewed in a favorable light by management an abundance of cases with "expedited due dates", or an abundance of "high risk" cases involving more thorough reviews, or assigning in such a way that all cases for that week are due on Mondays, combined with revoking teleworking privileges while also limiting building access hours. After asking a valid question about case assignments during a "questions" portion of a meeting about case assignments, one of the bullying team leads took my manager aside and told them to "get me under control". Meanwhile, this female team lead was doing the work of a male direct report for him after hours. Also, there are a little over 20 Quality Analysts that review the work of the Investigators. Once senior management decided to target me, I had the same 3-4 Quality Analysts over the next 3 years, although they are supposedly randomly assigned. The Quality Analysts assigned to me combed through my work with a fine-toothed comb, looking for any reason to reject it. Senior management went outside of our clearly written procedures TWICE, just to reject my work. I documented the actual procedures in their respective cases to show the departure from the procedures. Each team was required to have daily morning meetings where we would discuss our work and its progress. It became glaringly obvious to my team that my work was held to a much higher standard than the rest of my team. I have witnessed an employee actually stay in the building overnight due to trying to meet deadlines due to intentional case overloads while dealing with building access that is cut off earlier for them than the rest of the employees. That employee was fired upon returning to work the following morning after going home to take a shower. The fact that INTEGRITY is one of PNC's core values is laughable in AML Operations. Employee Relations/Human Resources is just an extension of AML Operation's discriminatory actions, and only serve to identify employees for retaliation including being interrogated and falsely accused by a VP from HR interrogate about a disability for which PNC already had the required documentation. HR operates however they want to with absolutely no regard for the law, demanding that employees use personal phones for communication with them so that the conversation does not occur on a recorded line. If everything that PNC's HR department does is supposed to be above board, why the secrecy and demands that a non-official means of communication be used? *There is supporting documentation available for every statement made in this review*

Advice to Management

This is what you get when simple-minded, racist individuals insist on being the smartest person in the room: chaos, mismanagement, and high turnover. Scrap all management in AML Operations from the top down and install new managers who actually have managerial skills, business ethics, and an acceptable moral baseline.

You get paid on time

15 June 2020

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24 June 2021

Does PNC Financial Services Group offer bonus pay?

Pros

It's generally very quiet here. PNC likes to portray a positive attitude when it comes to treating it's employees. They'll also take you even if you have no banking experience whatsoever which is nice.

Cons

PNC has a bad habit of trying to appeal to people like they're not a corporation when they are and act exactly like one. They've removed several bonuses we used to get that were nice, have unrealistic demands for production regardless of foot traffic and are not competitive when compared other banks for both pay and benefits. Also be warned, I work as an in-store employee and the hours are incredibly awkward. If you do take this job only do so because you need the experience and are planning to move to a better bank sooner rather than later.

Advice to Management

please be more empathetic to your employees and ignore corporate if it makes the life of your employees more miserable. That is one of the main reasons that turn over is so high at PNC.

They've removed several bonuses we used to get that were nice, have unrealistic demands for production regardless of foot traffic and are not competitive when compared other banks for both pay and benefits.

24 June 2021

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19 May 2019

How do employees feel about sign on bonuses at PNC Financial Services Group?

Pros

Good environment. good sign on bonus

Cons

pay is below the market.

good sign on bonus

19 May 2019

See answer

22 August 2019

What are pay rises like at PNC Financial Services Group?

Pros

The starting pay is decent but never expect a raise over 2% My peers are great.

Cons

Technology is HORRIBLE. Why anyone banks with PNC is beyond me. Middle managers think they know everything, they don’t listen to opposing or new points of view. Any attempt at innovation is looked at with contempt. Frequent turnover from the top down in Comms. Great colleagues are chased away by paranoid middle managers who pick favorites and dump on everyone else. I’ve seen people nearly get fired because a manager messes up, and she blames someone on her team. (All the managers are women, so I’m not calling out a specific person.) Middle managers don’t seem to actually get any work done, not unless you consider scheming against their own peers work. They produce NOTHING! They spend their time micromanaging and “sitting in” on meetings they don’t need to attend. They are supposed to be developing their teams, but “just don’t have the time” to do any real coaching. We have managers who report to other managers and people with the title of manager who don’t manage anyone. When eNPS scores come in low, we do a lot of talking but nothing changes. People won’t speak up because they fear retaliation. HR, employee relations and upper management talk a whole lot about creating a great place to work. I haven’t seen a single positive change. Things just get progressively worse. Also, healthcare benefits have gotten lousy.

Advice to Management

Educate, demote or get rid of middle managers who consistently receive poor eNPS scores. They are making a mockery of internal communications.

The starting pay is decent but never expect a raise over 2%

22 August 2019

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14 English questions out of 14

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