PNC Financial Services Group FAQ

Have questions about working at PNC Financial Services Group? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at PNC Financial Services Group.

All answers shown come directly from PNC Financial Services Group Reviews and are not edited or altered.

62 English questions out of 62

6 August 2019

What is the retirement plan like at PNC Financial Services Group?

Pros

great benefits, vacation time and sick time is good, tuition reimbursement, excellent 401k. Great code of ethics. Excellent work in the community. You are even able to do paid community service. HSA is great. Lots of events for networking

Cons

they pay lower with the premise that they give bonuses, but they update the bonuses every few months to make it so that you are paid out less and less. Most positions outside of business banking and wealth are in Pittsburgh, so if you want to advance your career. Not allowed certain promotions if you are not a designated lender (6 home lending apps in a rolling 6 month period), but if you apply from outside of PNC it's not like they know how many apps you have, so how is that fair to existing employees. The raises amount to almost nothing. The salary is not competitive at all. The pressure at this company for production helps me understand why some people at wells fargo did what they did. I don't even know 1 branch that's not short staffed. I had 14 customer engagement surveys with 12/14 perfect scores, 1 was negative because the client loved me but had an ongoing banking issue, the other was average. I was overall red because of the way that PNC Calculates your customer service scores.

Advice to Management

If you're going to reduce the bonuses, increase the salary and also re-evaluate how you do the customer surveys. If everyone is leaving the company (especially in-store locations) perhaps you should be evaluating what the issue is.

great benefits, vacation time and sick time is good, tuition reimbursement, excellent 401k.

6 August 2019

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5 August 2021

How are the career development opportunities at PNC Financial Services Group?

Pros

Work schedule flexibility, benefits, employee training, paid sick and vacation days, employee career growth and development opportunities, friendly staff and management, Green Buildings.

Cons

Commuting and affordable parking options in the city of Pittsburgh, as well as traffic and safety concerns when walking to garages,

Advice to Management

Flexibility was your selling point, along with offering a competitive salary.

Work schedule flexibility, benefits, employee training, paid sick and vacation days, employee career growth and development opportunities, friendly staff and management, Green Buildings.

5 August 2021

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28 July 2021

What kind of career opportunities exist at PNC Financial Services Group?

Pros

Good benefits, standard vacation, employee discounts, many opportunities to grow and diversify skills, work from home remote jobs.

Cons

Old school customer services procedures, training is short and could be better for employees before they have to handle complex customer problems, terribly long turn around time for fixing customers issues and in brief , this is not a job for people who cannot handle stress.

Good benefits, standard vacation, employee discounts, many opportunities to grow and diversify skills, work from home remote jobs.

28 July 2021

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25 June 2020

Does PNC Financial Services Group have any sort of mentoring programme?

Pros

Very diverse. Great management and great training and coaching, lots of room to grow. You are encouraged to own your own development from the beginning and look to advance.

Cons

Alot of change. It can be too much. Sometimes consistency is better. Back office support sometimes does not support/customer service does not know what they are doing

Advice to Management

Be present

Great management and great training and coaching, lots of room to grow.

25 June 2020

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5 October 2021

How are promotions handled at PNC Financial Services Group?

Pros

There's a great company culture within PNC, and one that encourages growth and upward mobility

Cons

The BBVA acquisition has introduced some chaos into daily life that will hopefully settle down by the holidays

There's a great company culture within PNC, and one that encourages growth and upward mobility

5 October 2021

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62 English questions out of 62

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