Pavers Shoes FAQ

Pros

Customers, staff, benefits, nice area, overtime

Cons

Overworked, pay, rude customers, long

Pros

Great opportunity great management Lots of support There was a lot of opportunity to progress in the company and always encouraged to do so

Cons

Pressure of meeting targets every week and annual leave not always covered when it was required

Pros

Expanding business, with great opportunities for growth and personal development. Professional office, friendly team

Cons

I don’t think there is any

Pros

Some lovely people, very willing to help in most situations and able to provide some training.

Cons

Pay was poor (my last pay was incorrect — still incorrect as of now!). Unreasonable pay for being in customer services / sales. Very regular 'office drama' — employees would often bring external arguments into the office which often caused a poor office atmosphere. Management often sat for 8 hours and didn't do much, furthermore, they'd go to the local garden centre with their favourite few employees for lunches and spend at least 2 hours there (lunch is maximum an hour). Hypocrisy in Management — 'Do as I say, not as I do' — Would tell employees to not cause 'office drama' but they would continue to do the opposite and cause drama themselves. I would often walk into the office without a single 'hello' — I understood that some employees were on calls, but not even management would often say 'Hi' (On some occasions, I would go 3 hours without management realising I was even there — often ending with 'When did you get here?!' — Often felt quite insulting that my presence wasn't really recognised). Part-timers such as myself were often frowned upon and often insulted (will argue management may be saying it jokingly, however it often become monotonous and quite degrading) Although there's some really lovely people working at Pavers, I can't get over the consistent sly comments, severely poor office atmosphere and arguments within the office.

Advice to Management

Take a deep look at who's responsible for what's going wrong and why people keep leaving!

Pros

Good discount, and lovely customers. Opportunities to work independently

Cons

Inconsistent training and high staff turnover. Outdated computers and tills

Advice to Management

Have structured training and stop changing rotas daily- maybe you’ll keep staff longer