Portafina FAQ

Portafina really is a great place to work. Everyone is friendly and helpful and will be rewarded for hard work. Training and support is provided for every employee and there are many perks such as generous payments into our pension plan, private medical insurance, life cover, rewards for people showing the company values, all expenses paid Christmas parties, food treats, and we even get a day off for our birthday. I have worked here for many many years and see myself being here for many more years to come, as I really do thoroughly enjoy my job and the support I receive.

The main car park gets busy. The 8am shift start however does help staff to have the choice of spaces.

> Approachable managers, always willing to help, nice atmosphere to work in > Provides training for self-improvement which is for within the workplace as well as home life > All staff, directors are all friendly > Good company benefits - from company pension to life insurance, day off for birthdays etc > Never the same day, always something new to work on & improve > Team-building - always working onto make sure we take out time to be able to do this

>Traffic getting out of the estate, especially Fridays! > Offer more exam options to the rest of the company

> Keep up the good work, it's a lovely place to work haven't ever had a day that I dread coming to work (unless I'm ill)

The best thing about working at Portafina is the career opportunities and progression. I began working here with no previous admin experience and quickly progressed to a senior administrator and then manager of my team within a year. The support you get is excellent. There is always someone to talk to about a problem, whether it is personal or work related. I can comfortably discuss a problem with my peers, senior management and our MD alike. With everyone in the company coming from a different background, there is a wealth of knowledge and experience to gain. Ongoing training is always provided and everyone is always happy to help. The benefits the company offer are great. From our BUPA healthcare scheme, to monthly bonuses, to bi-annual parties and frequent celebrations of different events (often involving food!) the atmosphere is positive and happy with a family-feel throughout the office.

With the company expanding, there are often a lot of changes that happen quickly which can be difficult for staff to keep up with.

Ensure you take time to learn the different processes. Sit with the teams to get a better understanding and build a support network of people to go to for queries.

Friendly and welcoming environment Lots of benefits Opportunity to progress within roles/job opportunities/exam routes Company events/Raising money for Charity Friendly staff Incentives

Communication can sometimes be lacking around company within management.

To make sure communication is passed around to people that it requires and enforced in teams when needed.

- The company values create a positive and friendly work environment. - No day is ever the same; there's always new challenges and ideas. - My voice and ideas are heard and acknowledged. - Training is not only provided to newcomers - it is also provided to those that need refreshers. - If you're not sure on something, there is always multiple people around to explain it in a way that will make sense to you. - Full support is provided to all employees and management. - There are always avenues available to be able to progress within the company. - All managers/team leaders and senior management will go the extra mile to make you feel valued as an individual, and achievements are always recognised and celebrated. - Portafina has a great company culture, with opportunities to socialise and relax outside of work.

- In order for the company itself to grow and develop, you have to be able to adapt changes quickly. - To work at Portafina, you also need to be able to work efficiently under pressure, as there are deadlines to meet in target-based roles.

Keep it up :)