RSM Agency FAQ

All answers shown come directly from RSM Agency Reviews and are not edited or altered.

13 English questions out of 13

31 August 2018

How are senior leaders perceived at RSM Agency?

Pros

Handing in your notice is extremely satisfying

Cons

One star is only because I can't award less. The owner is a sadistic narcissist who quite literally feeds on power. It is the most unprofessional environment I've ever worked in. Joe (the owner) takes great pride in shouting people down, tearing work up and belittling his employees. I worked there for less than a year and was actually warned by a recruitment agent before taking the role, hindsight is a wonderful thing! - You will be expected to clean the office, this has to be some how fit into your working day, which will likely start at around 7am and finish, I'm not actually sure it ever did finish. - You won't make any lasting friendships here, people don't stick around long enough. - Overtime is a given, every hour is a 'working hour' - redbull is your friend. - You know it's bad when the first story you are told is how the owner threw a chair at a previous employee. Hopefully he will soon be forced to shut this business down and it can be used as a healing facility for previous employees. The best advise I can give is to avoid this place like the plague.

Advice to Management

I doubt a professional could help you, but I would give it a shot anyway.

The owner is a sadistic narcissist who quite literally feeds on power.

31 August 2018

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11 July 2019

How are the career development opportunities at RSM Agency?

Pros

Handing in your notice. A lot of experience in a short space of time and a lesson in resilience!

Cons

RSM feels like an unpleasant blip in my professional history. I came across Glassdoor and wanted to take the opportunity to warn others! RSM is a joke of an agency. It delivers campaigns, events, digital and social (under zero strategic and creative direction) for its single client (who happens to be best mates with the aforementioned sadist that runs the place). A revolving door of misery, where you are expected to work 14 hours a day for what I can only imagine is a very sad sad and insecure 'man' that enjoys playing with his staff in a way that is disrespectful and frankly barely legal. He'll have you cleaning the office to boot! He is rude, angry, inappropriate and aggressive. He belittles and abuses his staff to breaking point, then inevitably fires them for daring to challenge him - that is if they haven't beaten him to handing in their notice. I saw experienced, capable and secure people breaking down within days. I am only thankful I didn't let him wear me down and left on my terms to pursue a rewarding and successful agency career.

Advice to Management

It's not even worth it, he wouldn't listen.

I am only thankful I didn't let him wear me down and left on my terms to pursue a rewarding and successful agency career.

11 July 2019

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19 October 2018

Why do RSM Agency employees quit?

Pros

A lot of experience in a very short amount of time but that was because I had no manager as she had left...

Cons

Reading these reviews obviously there is a battle between former employees and the owner. So I’ll try to be as honest as possible. I joined as a Junior Account Executive with no past marketing experience which was made clear in the whole interview process. When I joined I had a few days with who was meant to be my mentor but she left so I’d had roughly 3 days of being taught the how’s and what’s of the role and following that was given three clients social media accounts. This pretty much just involved writing social media posts for all platforms. Now, this was fairly easy but when you have to write 97 posts a week (not including topicals) and all of them have to be different it becomes quite a task. I was also given the task of creating/editing content like videos and images etc for the posts because the freelance graphics guy is so overrun with work it’d just be mean to send him another creative brief. Towards the end, they did bring in a mentor who was excellent and had some brilliant ideas. The problem is that the owner probably was a great at marketing 10 years ago but has not developed with the times and is living in the past in terms of social content and won’t listen to new ideas or new ways of thinking. For me he was just a glorified spell checker, making sure there weren’t any double spaces or commas in posts and moving words around needlessly (A bit ironic but there was a spelling mistake and grammatical errors in my termination letter... Hilarious!) I can see his responses to the negative reviews on here talking about all the clients RSM have had in the past but the question you want to ask is what clients do you have now? You had (when I was there) 3, the social accounts for a company that make boilers and social/PR/Marketing for a University and College. You could say 4 but I don’t include the owners side project restaurant as a client. I was sacked supposedly because apparently, I didn’t have enough determination or enthusiasm! I would also like to give a word of advice to new or existing employees. RSM has no privacy and nothing is confidential. The managers who I honestly think have worked at RSM for so long and done so many hours they might have become a bit blinded by the owners need to be right constantly will feedback everything from your typing speed to how long you spend taking a poo to the owner

Advice to Management

I think my advice to the owner is that you need to take a step back and give someone else the reigns for a while. Listen to your employees and the gentlemen you brought in to help me with posts. They have amazing ideas and move with the times, something which you haven’t done. I also am under the impression, as are others, the owner is either having a breakdown or has a coke habit. So maybe get that sorted as well?

For me he was just a glorified spell checker, making sure there weren’t any double spaces or commas in posts and moving words around needlessly (A bit ironic but there was a spelling mistake and grammatical errors in my termination letter... Hilarious!)

19 October 2018

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13 February 2020

How is management perceived at RSM Agency?

Pros

My colleagues (for a very very short period of time as turnover is stupidly high) were really nice people

Cons

The owner is a joke. Pure and simple. He doesn't know how to manage anything successfully. He thinks that bullying, threatening to fire people, shouting, humiliating someone in front of the entire office, accusing people to not understand what needs to be done when in fact he changed his mind 5 times in the process, are the way to run a "successful" agency. Every time he gets something for the employees (as simple as getting 4 pizzas in for lunch), he turns around and shouts at everybody who didn't go to him directly to say thank you. Sending emails around calling them ungrateful. In his delusion, he does really believe he is running an empire. He doesn't realise all he's got is a joke of an agency that everybody but him sees for what it really is - a con. There is no structure. No proper management. At one point I was there for 2 months and I was effectively the person with the most seniority in my department - and probably the entire agency. Employers are even put on a cleaning rota - as if paying £10 an hour, 4 hours a week for a cleaner would break the bank. All this while he was running around and showing off in a Lamborghini. It is such a shame that good-natured, hard-working people are roped into this con. Still can't believe how such a horrible company is still so lucky to attract so many young, talented employees, only to fire them or force them to leave in matter of weeks.

Advice to Management

Get a reality check, you delusional git.

No proper management.

13 February 2020

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16 January 2019

Is RSM Agency a good company to work for?

Pros

None. Nada. Zilch. Diddly squat.

Cons

The worst place I have ever worked in. Every other day was filled with shouting or tears and people being fired or quitting because of their treatment. The experience of seeing someone being subjected to an outrageous dressing down in front of everyone in the office was the final straw for me. A total lack of professionalism from the top down had created a culture of fear and everyone was afraid of making a mistake. My advice to any of you looking for a break in an agency environment is please don't start here.

Advice to Management

I'm sure enough advice has been offered but as the same problems are still occurring I imagine it falls on deaf ears.

The worst place I have ever worked in.

16 January 2019

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13 English questions out of 13