SMRS FAQ

Have questions about working at SMRS? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at SMRS.

All answers shown come directly from SMRS Reviews and are not edited or altered.

7 English questions out of 7

7 June 2021

How are the career development opportunities at SMRS?

Pros

Free fruit? That's literally all I can think of.

Cons

There are many. I actually left in 2016 and it was the best decision I ever made. I received barely any training, just micro-management of my work for months on end. It was almost impossible to progress my career and learn new skills. The only people who did see my potential either left or were frozen out of the Leadership team (and I use the term 'Leadership' very loosely). My line manager's idea of a performance review would be a (one-sided) shouting match, whenever it felt convenient for them to let off some steam. I'd then be encouraged not to be so downtrodden after being shouted at and ridiculed for an hour. I was expected to come in every day with a smile on my face, act professional and stay until at least 7.30 for no reason other than 'that's what you do here'. Certain members of the Leadership team felt that the best way to get their point across was to stomp over to the Studio team, scream at their chosen victim, and then walk off crying because THEY were clearly the one hard done by. Other times, we'd get passive-aggressive emails or menacing phone calls on their days off. I see some of the reviews on here are from 2016, around the same time I left, and I wonder whether they saw the same things I did or were encouraged not to mention them. Let's talk about attrition, shall we? When I left I was the 31st person in 15 months to leave, meaning that attrition that year was almost 50%. Not surprising, given that the tasks we were asked to do were mind-numbing at best and near-impossible at worst. All in all, it's the worst place I've ever worked. I'm glad I left and I have no positive things to say.

Advice to Management

I wouldn't know where to start.

It was almost impossible to progress my career and learn new skills.

7 June 2021

See answer

7 June 2021

How do employees feel about their professional development opportunities at SMRS?

Pros

Free fruit? That's literally all I can think of.

Cons

There are many. I actually left in 2016 and it was the best decision I ever made. I received barely any training, just micro-management of my work for months on end. It was almost impossible to progress my career and learn new skills. The only people who did see my potential either left or were frozen out of the Leadership team (and I use the term 'Leadership' very loosely). My line manager's idea of a performance review would be a (one-sided) shouting match, whenever it felt convenient for them to let off some steam. I'd then be encouraged not to be so downtrodden after being shouted at and ridiculed for an hour. I was expected to come in every day with a smile on my face, act professional and stay until at least 7.30 for no reason other than 'that's what you do here'. Certain members of the Leadership team felt that the best way to get their point across was to stomp over to the Studio team, scream at their chosen victim, and then walk off crying because THEY were clearly the one hard done by. Other times, we'd get passive-aggressive emails or menacing phone calls on their days off. I see some of the reviews on here are from 2016, around the same time I left, and I wonder whether they saw the same things I did or were encouraged not to mention them. Let's talk about attrition, shall we? When I left I was the 31st person in 15 months to leave, meaning that attrition that year was almost 50%. Not surprising, given that the tasks we were asked to do were mind-numbing at best and near-impossible at worst. All in all, it's the worst place I've ever worked. I'm glad I left and I have no positive things to say.

Advice to Management

I wouldn't know where to start.

I received barely any training, just micro

7 June 2021

See answer

7 June 2021

How are senior leaders perceived at SMRS?

Pros

Free fruit? That's literally all I can think of.

Cons

There are many. I actually left in 2016 and it was the best decision I ever made. I received barely any training, just micro-management of my work for months on end. It was almost impossible to progress my career and learn new skills. The only people who did see my potential either left or were frozen out of the Leadership team (and I use the term 'Leadership' very loosely). My line manager's idea of a performance review would be a (one-sided) shouting match, whenever it felt convenient for them to let off some steam. I'd then be encouraged not to be so downtrodden after being shouted at and ridiculed for an hour. I was expected to come in every day with a smile on my face, act professional and stay until at least 7.30 for no reason other than 'that's what you do here'. Certain members of the Leadership team felt that the best way to get their point across was to stomp over to the Studio team, scream at their chosen victim, and then walk off crying because THEY were clearly the one hard done by. Other times, we'd get passive-aggressive emails or menacing phone calls on their days off. I see some of the reviews on here are from 2016, around the same time I left, and I wonder whether they saw the same things I did or were encouraged not to mention them. Let's talk about attrition, shall we? When I left I was the 31st person in 15 months to leave, meaning that attrition that year was almost 50%. Not surprising, given that the tasks we were asked to do were mind-numbing at best and near-impossible at worst. All in all, it's the worst place I've ever worked. I'm glad I left and I have no positive things to say.

Advice to Management

I wouldn't know where to start.

Certain members of the Leadership team felt that the best way to get their point across was to stomp over to the Studio team, scream at their chosen victim, and then walk off crying because THEY were clearly the one hard done by.

7 June 2021

See 1 more answer

19 February 2021

Does there seem to be diversity at SMRS?

Pros

Incredibly friendly and inclusive workplace

Cons

Nothing major from my side

Incredibly friendly and inclusive workplace

19 February 2021

See answer

7 June 2021

How is management perceived at SMRS?

Pros

Free fruit? That's literally all I can think of.

Cons

There are many. I actually left in 2016 and it was the best decision I ever made. I received barely any training, just micro-management of my work for months on end. It was almost impossible to progress my career and learn new skills. The only people who did see my potential either left or were frozen out of the Leadership team (and I use the term 'Leadership' very loosely). My line manager's idea of a performance review would be a (one-sided) shouting match, whenever it felt convenient for them to let off some steam. I'd then be encouraged not to be so downtrodden after being shouted at and ridiculed for an hour. I was expected to come in every day with a smile on my face, act professional and stay until at least 7.30 for no reason other than 'that's what you do here'. Certain members of the Leadership team felt that the best way to get their point across was to stomp over to the Studio team, scream at their chosen victim, and then walk off crying because THEY were clearly the one hard done by. Other times, we'd get passive-aggressive emails or menacing phone calls on their days off. I see some of the reviews on here are from 2016, around the same time I left, and I wonder whether they saw the same things I did or were encouraged not to mention them. Let's talk about attrition, shall we? When I left I was the 31st person in 15 months to leave, meaning that attrition that year was almost 50%. Not surprising, given that the tasks we were asked to do were mind-numbing at best and near-impossible at worst. All in all, it's the worst place I've ever worked. I'm glad I left and I have no positive things to say.

Advice to Management

I wouldn't know where to start.

My line manager's idea of a performance review would be a (one

7 June 2021

See answer
  • 1
  • 2

7 English questions out of 7

Popular Careers with SMRS Job Seekers

JobsSalariesInterviews