Santander FAQ

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Workplace

9 English questions out of 9

22 May 2019

What is health insurance like at Santander?

Pros

Good health insurance, flexible time off, environment not as bad as some other large banks. Retail does "Personal" well with customers, who generally like the bank.

Cons

Have worked in financial services for a long time and never seen such mediocre management. Generally true for retail, especially bad in mortgage, where Operations has a distinct culture of disrespect and making-things-more-difficult-for the straight-commissioned originators and other customer-facers; the worst offenders have been rewarded. Multiple levels of sales management whose skills are limited to holding meetings and "rah rah, go work/sell more." Employee surveys are given only lip service. Have experienced subtle discrimination.

Advice to Management

1. Employees know when leaders don't walk the "Respect" "Personal" "Fair" "Simple" talk and eventually customers figure it out too. 2. Being not-as-bad-as-BOA-and-Wells and hiring their execs isn't a business strategy. 3. Build your mortgage strategy for the 21st century, not the 20th.

Good health insurance, flexible time off, environment not as bad as some other large banks.

22 May 2019

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3 October 2018

Does Santander offer sponsored degrees?

Pros

Great team, positive culture, tuition reimbursement, 401k match, excellent amount of pto

Cons

Lay offs, dated technology in some areas

Advice to Management

Keep doing what you are doing

Great team, positive culture, tuition reimbursement, 401k match, excellent amount of pto

3 October 2018

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12 September 2020

Does Santander pay for a gym membership?

Pros

Very interesting and exciting projets, freedom to help colleagues on a wide variety of tasks. People are welcoming, friendly and professional and will give you time if you need help. Good work life balance, I learned a lot and had a very good relationship with my supervisor.

Cons

No cafeteria, no gym, not a lot of social events

No cafeteria, no gym, not a lot of social events

12 September 2020

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25 August 2020

What is the retirement plan like at Santander?

Pros

401k 6% match program, benefits, PTO

Cons

Can get tiring and repetitive

401k 6% match program, benefits, PTO

25 August 2020

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12 September 2018

Does Santander offer dental insurance?

Pros

flexible hours; good benefits like laptop scheme, car scheme and dental insurance; some very good managers who are overlooked.

Cons

Good managers are sparse- most never want to help or are too busy to help even with new members of staff. Treated like school children with strict break timings and clocking in and out. Rare to be praised for good work but regularly have meetings where you're informed of everything you're doing wrong. Too strict about sickness- even when advised by GP with official notes and medical reports the company seems only concerned with their service level. Never treated fairly because some members of staff are on older contracts which means they are on a higher salary and never work late shifts- yet these older members of staff never want to change their ways or move with the times despite this and that most work part-time. No sense of political correctness across management and staff members. 'Light' jokes are always made about things like mental health issues and LGBT+ community and casual sexism/racism is just part of the culture of this workplace.

Advice to Management

Learn to treat staff like grown adults, and install positivity into staff and tell them when they are doing good! All staff feel under valued in there and could do with boosting morale. I would advise that you hire external speakers to give seminars to all of your staff members including management about inappropriate behaviour in the workplace particularly surrounding sexism and racism.

flexible hours; good benefits like laptop scheme, car scheme and dental insurance; some very good managers who are overlooked.

12 September 2018

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9 English questions out of 9