Santander FAQ

Santander is very employee friendly, they offer great benefits and opportunities to grow within the company and the salary is competitive

You have to be ready for constant changes in guidelines and be up to date in all federal guidelines applicable to your position

Some manager are cool and not floor gossipers, the benefits was cool and the pay was alright it paid the bills.

They first train you for a department that you are not going to and have absolutely nothing to do with the department you are going to. The job description did not have collections and once I started working about 8 months in it turned into collecting from old past due accounts. You don’t get a bonus monthly for collecting.

Grow up and be more professional

Always looking for ways to improve the customer experience. Management has greatly improved employee training programs. Good pay, excellent incentive package, good benefits. Competitive product offerings.

While consumer customer facing tech is state of the art, the working tech for employees to use is a work in progress. Many departments are lightly staffed making it difficult to manage PTO needs with coverage needs.

Focus on tech and process efficiency. Employees can feel the respect. We need to step up our game in the business arena. Our account offerings are great but the field needs to be better trained on the ancillaries so we can teach our clients how to use the great tools available to them.

Good pay, annual bonus and package

Little progression, Pay increases are small

Huge footprint Great medical benefits Great people in the branches

Every system is archaic or not used properly Customers complain about the poor service DAILY Poor commission spread

All is lost