Santander FAQ

All answers shown come directly from Santander Reviews and are not edited or altered.

41 English questions out of 41

22 May 2019

What is health insurance like at Santander?

Pros

Good health insurance, flexible time off, environment not as bad as some other large banks. Retail does "Personal" well with customers, who generally like the bank.

Cons

Have worked in financial services for a long time and never seen such mediocre management. Generally true for retail, especially bad in mortgage, where Operations has a distinct culture of disrespect and making-things-more-difficult-for the straight-commissioned originators and other customer-facers; the worst offenders have been rewarded. Multiple levels of sales management whose skills are limited to holding meetings and "rah rah, go work/sell more." Employee surveys are given only lip service. Have experienced subtle discrimination.

Advice to Management

1. Employees know when leaders don't walk the "Respect" "Personal" "Fair" "Simple" talk and eventually customers figure it out too. 2. Being not-as-bad-as-BOA-and-Wells and hiring their execs isn't a business strategy. 3. Build your mortgage strategy for the 21st century, not the 20th.

Good health insurance, flexible time off, environment not as bad as some other large banks.

22 May 2019

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12 September 2020

Does Santander pay for a gym membership?

Pros

Very interesting and exciting projets, freedom to help colleagues on a wide variety of tasks. People are welcoming, friendly and professional and will give you time if you need help. Good work life balance, I learned a lot and had a very good relationship with my supervisor.

Cons

No cafeteria, no gym, not a lot of social events

No cafeteria, no gym, not a lot of social events

12 September 2020

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15 January 2020

Does Santander offer sponsored degrees?

Pros

Ok, so never getting a raise sucks- but if you can look past pay, they offer great benefits and the atmosphere is bearable. People are GENERALLY nice. This company definitely has MANY perks: • 22-28 days PTO (option to buy even more!) • Medical, Dental, Vision • Free STD, LTD, and AD&D insurance • Counseling and Legal Assistance • 401K (3-5% match) • Tuition Reimbursement • Computer Purchase Program • Discounts and Travel Deals (not that great) The work is either stressful or a complete breeze. Corporate and upper management want to stress meeting deadlines - and for good reason. The deadlines are attainable. Could I finish a quarterly review 2 weeks early? Probably. Will I? Not a chance. Leisure is valued here.

Cons

Ok, so here’s the big secret at Santander - overall, the work is really not overwhelming. But, people here are accustomed to the comfortable pace - so, when management tries tightening deadlines, they get resistance. It’s almost laughable. It really hinders any realistic growth for this company. If you get a raise or bonus at all, it will be a measly 2% (if that). People who work less hard, get less pay - seems to be everybody’s trade off here. Oh, and the technical problems are infinite. Outdated systems would be a blessing - we use fossils. Nobody gets fired here, but I’ve seen a few incidents recently where managers and HR were using some underhanded methods to get an employee fired. Witnessing this definitely reinforced my decision to leave.

Advice to Management

The Company is literally pouring money into unnecessary job functions and even whole departments! So many jobs and processes can be EASILY automated to save you thousands upon thousands of dollars in employee costs. Spend a little extra on modernizing your systems today, and it is guaranteed to pay for itself. You will save money on hiring, training, and paying employees (not to mention on benefits, unemployment, etc). Two departments (Compliance and HR) should get a complete overhaul. Compliance seems to have whole teams dedicated to just a few regulations (if that). That is absurd! How does that make an ounce of sense? Frankly, most of them do irrelevant reviews and pester you for weeks like it’s normal. Come to find out, they’re annoying you over past data! Not just months past, but sometimes it’s been years! They don’t offer any business insight by being a year behind. I’d automate compliance in a heartbeat. Now, HR, can’t be as easily automated as Compliance but boy they deserve to be. HR is so incompetent it actually poses a serious business risk. Compliance where you at? From a legal standpoint or any standpoint really, they are a liability by being as incapable as they are right now. Their lack of necessary skills has completely exploited the system for what it is. Truth is, it is very easy to manipulate and take advantage of the system in place (sad how many people do this). These people are then reinforced to further exploit the system because they can! HR’s lack of record keeping, nonexistent analytical insights, and just overall incompetence on all fronts will bring the downfall of this company. I would cut the entire HR department and start over.

• Tuition Reimbursement

15 January 2020

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13 May 2020

Does Santander give time off to volunteer?

Pros

Where do you start? Banking and finance industry helps so many people get access to products and services they want and need. Who doesn't love making that happen. I worked for a company that was bought and became Santander. It was an epic journey. They pay very well, have great team building, are huge about employee development, go above and beyond to give you an entry point into the business and grow you from there. If you get a job offer here.... TAKE it. And DO NOT lose the role. It will take 50-60 hours a week and more work than you can imagine. But it pays off. They also do tons for the community and volunteer work for their people. And they treat their internal and external customers like gold.

Cons

There can be a double edged sword and backside to banking, lending, and finance. (things can go wrong)...But you have to be able to work through that and try to understand all the dynamics. Also, try to keep up...it can be a large load all at once. But they work hard to get you there.

Advice to Management

Offer external employees to move internal and return to HQ in Dallas, if its too hard in the field. But amazing leadership and story that I was lucky to live for 10 years. Thank you.

They also do tons for the community and volunteer work for their people.

13 May 2020

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3 October 2018

What is the retirement plan like at Santander?

Pros

Great team, positive culture, tuition reimbursement, 401k match, excellent amount of pto

Cons

Lay offs, dated technology in some areas

Advice to Management

Keep doing what you are doing

Great team, positive culture, tuition reimbursement, 401k match, excellent amount of pto

3 October 2018

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41 English questions out of 41