Santander FAQ

All answers shown come directly from Santander Reviews and are not edited or altered.

40 English questions out of 40

22 May 2019

What is health insurance like at Santander?

Pros

Good health insurance, flexible time off, environment not as bad as some other large banks. Retail does "Personal" well with customers, who generally like the bank.

Cons

Have worked in financial services for a long time and never seen such mediocre management. Generally true for retail, especially bad in mortgage, where Operations has a distinct culture of disrespect and making-things-more-difficult-for the straight-commissioned originators and other customer-facers; the worst offenders have been rewarded. Multiple levels of sales management whose skills are limited to holding meetings and "rah rah, go work/sell more." Employee surveys are given only lip service. Have experienced subtle discrimination.

Advice to Management

1. Employees know when leaders don't walk the "Respect" "Personal" "Fair" "Simple" talk and eventually customers figure it out too. 2. Being not-as-bad-as-BOA-and-Wells and hiring their execs isn't a business strategy. 3. Build your mortgage strategy for the 21st century, not the 20th.

Good health insurance, flexible time off, environment not as bad as some other large banks.

22 May 2019

See 8 more answers

14 May 2018

Does Santander offer sponsored degrees?

Pros

flexible schedule, learning new things

Cons

no tuition reimnursement program, but wants college graduates

no tuition reimnursement program, but wants college graduates

14 May 2018

See 1 more answer

3 October 2018

What is the retirement plan like at Santander?

Pros

Great team, positive culture, tuition reimbursement, 401k match, excellent amount of pto

Cons

Lay offs, dated technology in some areas

Advice to Management

Keep doing what you are doing

Great team, positive culture, tuition reimbursement, 401k match, excellent amount of pto

3 October 2018

See 13 more answers

15 January 2020

Does Santander offer dental insurance?

Pros

Ok, so never getting a raise sucks- but if you can look past pay, they offer great benefits and the atmosphere is bearable. People are GENERALLY nice. This company definitely has MANY perks: • 22-28 days PTO (option to buy even more!) • Medical, Dental, Vision • Free STD, LTD, and AD&D insurance • Counseling and Legal Assistance • 401K (3-5% match) • Tuition Reimbursement • Computer Purchase Program • Discounts and Travel Deals (not that great) The work is either stressful or a complete breeze. Corporate and upper management want to stress meeting deadlines - and for good reason. The deadlines are attainable. Could I finish a quarterly review 2 weeks early? Probably. Will I? Not a chance. Leisure is valued here.

Cons

Ok, so here’s the big secret at Santander - overall, the work is really not overwhelming. But, people here are accustomed to the comfortable pace - so, when management tries tightening deadlines, they get resistance. It’s almost laughable. It really hinders any realistic growth for this company. If you get a raise or bonus at all, it will be a measly 2% (if that). People who work less hard, get less pay - seems to be everybody’s trade off here. Oh, and the technical problems are infinite. Outdated systems would be a blessing - we use fossils. Nobody gets fired here, but I’ve seen a few incidents recently where managers and HR were using some underhanded methods to get an employee fired. Witnessing this definitely reinforced my decision to leave.

Advice to Management

The Company is literally pouring money into unnecessary job functions and even whole departments! So many jobs and processes can be EASILY automated to save you thousands upon thousands of dollars in employee costs. Spend a little extra on modernizing your systems today, and it is guaranteed to pay for itself. You will save money on hiring, training, and paying employees (not to mention on benefits, unemployment, etc). Two departments (Compliance and HR) should get a complete overhaul. Compliance seems to have whole teams dedicated to just a few regulations (if that). That is absurd! How does that make an ounce of sense? Frankly, most of them do irrelevant reviews and pester you for weeks like it’s normal. Come to find out, they’re annoying you over past data! Not just months past, but sometimes it’s been years! They don’t offer any business insight by being a year behind. I’d automate compliance in a heartbeat. Now, HR, can’t be as easily automated as Compliance but boy they deserve to be. HR is so incompetent it actually poses a serious business risk. Compliance where you at? From a legal standpoint or any standpoint really, they are a liability by being as incapable as they are right now. Their lack of necessary skills has completely exploited the system for what it is. Truth is, it is very easy to manipulate and take advantage of the system in place (sad how many people do this). These people are then reinforced to further exploit the system because they can! HR’s lack of record keeping, nonexistent analytical insights, and just overall incompetence on all fronts will bring the downfall of this company. I would cut the entire HR department and start over.

• Medical, Dental, Vision

15 January 2020

See answer

1 August 2018

Does Santander have a pension plan?

Pros

Good benefits, pension plan and friendly environment

Cons

Difficult to grow in the organisation, long working hours

Good benefits, pension plan and friendly environment

1 August 2018

See 18 more answers
  • 1
  • 2
  • 3
  • 4
  • 5

40 English questions out of 40