Santander FAQ

All answers shown come directly from Santander Reviews and are not edited or altered.

41 English questions out of 41

15 January 2020

Does Santander offer dental insurance?

Pros

Ok, so never getting a raise sucks- but if you can look past pay, they offer great benefits and the atmosphere is bearable. People are GENERALLY nice. This company definitely has MANY perks: • 22-28 days PTO (option to buy even more!) • Medical, Dental, Vision • Free STD, LTD, and AD&D insurance • Counseling and Legal Assistance • 401K (3-5% match) • Tuition Reimbursement • Computer Purchase Program • Discounts and Travel Deals (not that great) The work is either stressful or a complete breeze. Corporate and upper management want to stress meeting deadlines - and for good reason. The deadlines are attainable. Could I finish a quarterly review 2 weeks early? Probably. Will I? Not a chance. Leisure is valued here.

Cons

Ok, so here’s the big secret at Santander - overall, the work is really not overwhelming. But, people here are accustomed to the comfortable pace - so, when management tries tightening deadlines, they get resistance. It’s almost laughable. It really hinders any realistic growth for this company. If you get a raise or bonus at all, it will be a measly 2% (if that). People who work less hard, get less pay - seems to be everybody’s trade off here. Oh, and the technical problems are infinite. Outdated systems would be a blessing - we use fossils. Nobody gets fired here, but I’ve seen a few incidents recently where managers and HR were using some underhanded methods to get an employee fired. Witnessing this definitely reinforced my decision to leave.

Advice to Management

The Company is literally pouring money into unnecessary job functions and even whole departments! So many jobs and processes can be EASILY automated to save you thousands upon thousands of dollars in employee costs. Spend a little extra on modernizing your systems today, and it is guaranteed to pay for itself. You will save money on hiring, training, and paying employees (not to mention on benefits, unemployment, etc). Two departments (Compliance and HR) should get a complete overhaul. Compliance seems to have whole teams dedicated to just a few regulations (if that). That is absurd! How does that make an ounce of sense? Frankly, most of them do irrelevant reviews and pester you for weeks like it’s normal. Come to find out, they’re annoying you over past data! Not just months past, but sometimes it’s been years! They don’t offer any business insight by being a year behind. I’d automate compliance in a heartbeat. Now, HR, can’t be as easily automated as Compliance but boy they deserve to be. HR is so incompetent it actually poses a serious business risk. Compliance where you at? From a legal standpoint or any standpoint really, they are a liability by being as incapable as they are right now. Their lack of necessary skills has completely exploited the system for what it is. Truth is, it is very easy to manipulate and take advantage of the system in place (sad how many people do this). These people are then reinforced to further exploit the system because they can! HR’s lack of record keeping, nonexistent analytical insights, and just overall incompetence on all fronts will bring the downfall of this company. I would cut the entire HR department and start over.

• Medical, Dental, Vision

15 January 2020

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1 August 2018

Does Santander have a pension plan?

Pros

Good benefits, pension plan and friendly environment

Cons

Difficult to grow in the organisation, long working hours

Good benefits, pension plan and friendly environment

1 August 2018

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22 September 2020

Does Santander offer parental leave?

Pros

Good maternity leave and 2 weeks paid vacation . You can also "buy" vacations time .

Cons

Very stressful overall. A lot is expected from you from very little pay . you are expected to make 50 calls a day , in addition to working as a teller , finish follow up work , and help the walk ins.

Good maternity leave and 2 weeks paid vacation .

22 September 2020

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27 September 2019

Does Santander offer pet insurance?

Pros

PTO time and pay and raises

Cons

Bank increased starting salary a few dollars but never gave those individuals making beyond more money since they had to move on there own to get more compensation. Career framework is a joke, no opportunities for management. They put all managers in the same category so now you have entry level managers making 19.00 with the managers who could make up to 39.00 an hour with less people. Individual contributors make more money then managers. If your lucky to get a raise it will be 2% for significant exceeds but they will increase you health benefits by 10%. On top of that the holding company has for different health care premiums depending on which company you work for. Health insurance is as low as 100.00 for higher select individuals covering a family where working for Santander Bank the same type of coverage cost about 700.00 per month for the family.

Advice to Management

Instead of walking in someone else’s shoes walk in the shoes of your employees. Keep benefits aligned amongst the holding company. Provide a cost of living raise in addition to a merit increase as the benefit increases take over the allotted amount for raises and what people truly receive as it’s like working for free.

Health insurance is as low as 100.00 for higher select individuals covering a family where working for Santander Bank the same type of coverage cost about 700.00 per month for the family.

27 September 2019

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30 June 2020

How are the career development opportunities at Santander?

Pros

Cares about employees good people

Cons

Not much career progression, opportunities to move elsewhere within the business but not very quick pay progression

Not much career progression, opportunities to move elsewhere within the business but not very quick pay progression

30 June 2020

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41 English questions out of 41