Santander FAQ

Ok, so never getting a raise sucks- but if you can look past pay, they offer great benefits and the atmosphere is bearable. People are GENERALLY nice. This company definitely has MANY perks: • 22-28 days PTO (option to buy even more!) • Medical, Dental, Vision • Free STD, LTD, and AD&D insurance • Counseling and Legal Assistance • 401K (3-5% match) • Tuition Reimbursement • Computer Purchase Program • Discounts and Travel Deals (not that great) The work is either stressful or a complete breeze. Corporate and upper management want to stress meeting deadlines - and for good reason. The deadlines are attainable. Could I finish a quarterly review 2 weeks early? Probably. Will I? Not a chance. Leisure is valued here.

Ok, so here’s the big secret at Santander - overall, the work is really not overwhelming. But, people here are accustomed to the comfortable pace - so, when management tries tightening deadlines, they get resistance. It’s almost laughable. It really hinders any realistic growth for this company. If you get a raise or bonus at all, it will be a measly 2% (if that). People who work less hard, get less pay - seems to be everybody’s trade off here. Oh, and the technical problems are infinite. Outdated systems would be a blessing - we use fossils. Nobody gets fired here, but I’ve seen a few incidents recently where managers and HR were using some underhanded methods to get an employee fired. Witnessing this definitely reinforced my decision to leave.

The Company is literally pouring money into unnecessary job functions and even whole departments! So many jobs and processes can be EASILY automated to save you thousands upon thousands of dollars in employee costs. Spend a little extra on modernizing your systems today, and it is guaranteed to pay for itself. You will save money on hiring, training, and paying employees (not to mention on benefits, unemployment, etc). Two departments (Compliance and HR) should get a complete overhaul. Compliance seems to have whole teams dedicated to just a few regulations (if that). That is absurd! How does that make an ounce of sense? Frankly, most of them do irrelevant reviews and pester you for weeks like it’s normal. Come to find out, they’re annoying you over past data! Not just months past, but sometimes it’s been years! They don’t offer any business insight by being a year behind. I’d automate compliance in a heartbeat. Now, HR, can’t be as easily automated as Compliance but boy they deserve to be. HR is so incompetent it actually poses a serious business risk. Compliance where you at? From a legal standpoint or any standpoint really, they are a liability by being as incapable as they are right now. Their lack of necessary skills has completely exploited the system for what it is. Truth is, it is very easy to manipulate and take advantage of the system in place (sad how many people do this). These people are then reinforced to further exploit the system because they can! HR’s lack of record keeping, nonexistent analytical insights, and just overall incompetence on all fronts will bring the downfall of this company. I would cut the entire HR department and start over.

Good benefits, pension plan and friendly environment

Difficult to grow in the organisation, long working hours

Good maternity leave and 2 weeks paid vacation . You can also "buy" vacations time .

Very stressful overall. A lot is expected from you from very little pay . you are expected to make 50 calls a day , in addition to working as a teller , finish follow up work , and help the walk ins.

PTO time and pay and raises

Bank increased starting salary a few dollars but never gave those individuals making beyond more money since they had to move on there own to get more compensation. Career framework is a joke, no opportunities for management. They put all managers in the same category so now you have entry level managers making 19.00 with the managers who could make up to 39.00 an hour with less people. Individual contributors make more money then managers. If your lucky to get a raise it will be 2% for significant exceeds but they will increase you health benefits by 10%. On top of that the holding company has for different health care premiums depending on which company you work for. Health insurance is as low as 100.00 for higher select individuals covering a family where working for Santander Bank the same type of coverage cost about 700.00 per month for the family.

Instead of walking in someone else’s shoes walk in the shoes of your employees. Keep benefits aligned amongst the holding company. Provide a cost of living raise in addition to a merit increase as the benefit increases take over the allotted amount for raises and what people truly receive as it’s like working for free.

Cares about employees good people

Not much career progression, opportunities to move elsewhere within the business but not very quick pay progression